Online payments are back; Plus, you can now go paperless!

City of Bloomington Logo

Water drop icon for utility billing serviceOur new and improved bill pay service provides residents with more options to pay their utility bill. It's easy, convenient and secure. 

Go to https://customerweb.bloomingtonmn.gov or click on the Utility Billing Icon in this email to make your online payment. 

We accept MasterCard, Visa, Discover and E-Check.

Credit Cards

Use the bill pay service to:

  • View and pay your bill online with credit/debit card or e-check.
  • Schedule payments for a future date.
  • Save time and avoid late payments with AutoPay.
  • Enroll in paperless billing and get bills via email.
  • Receive email notifications when your bill is ready and just before the due date, and a confirmation email after making a payment.
  • Sign up to get text notifications and have the option to pay by text.

Registration instructions

  • Customer number: Use the last six digits of your Utility Billing account number starting with a "5". Your account # is located on the upper right corner of your City of Bloomington utility statement.
  • Last Name (or Company Name) Associated With Account: Type the last name or company name exactly as it appears on your statement.
  • Location: Insert Location by using the the first six digits of your Utility Billing account # starting with a "1".

Another new option! Call 844-368-4567 to make a phone payment 24/7

You can make a payment or check a balance using this automated phone line all day, every day.