The CI Circular: December 2017

The CI Circular

December 2017

From Our Office

We're Hiring! 

Our CI Consultant/Trainer, Jennifer Hyser, recently moved on to a project manager position at the Department of Labor and Industry. We appreciate her contributions the past two years. Jennifer’s departure means that we have a rare opportunity to add someone new to our team:

*NOTE* Posting closes December 26
APPLY TODAYmn.gov/mmb/careers – JOB ID #18635

If you, or someone you know, might be interested in this opportunity, please read/share this information! We’re casting a wide net as we want to have a deep, diverse pool of applicants.

The Department of Administration (Admin) Minnesota Office of Continuous Improvement (MNCI) is looking to hire a Continuous Improvement Consultant. This is a full time, classified, State Program Admin Principal position. 

Are you interested in an influential, high-profile position that builds on your passion for public service, leadership skills, and desire for problem solving?

The work is visible, highly rewarding, and makes a difference for Minnesotans. If you are looking to lead change, and be at the forefront of ‘solving problems that change lives’, this is your opportunity!

You’ll want this job if you love: 

  • the opportunity to lead Admin’s agency continuous improvement program and work directly with agency leadership to implement the agency’s strategic plan. 
  • to take ownership of the state’s continuous improvement training, leading the core CI training sessions each quarter, as well as occasionally lead other training sessions as requested.
  • working with diverse teams to solve problems that impact the efficiency and effectiveness of government services for Minnesotans.
  • solving problems using a variety of methods, including Six Sigma, LEAN, human-centered design, behavioral economics, and the scientific method.
  • analyzing data and using facts to improve agency and state performance.
  • having a positive, open, flexible, and curious mindset.

2017 Governor's Better Government Awards

We received a near-record number of nominations and the state agency participation rate increased by almost 20%! Finalists will be announced in January and awards will be given to the winners at a ceremony in late January/early February. We’ll publish a special edition newsletter highlighting the winning projects. 

Project Focus

Here are the winning projects from last year’s Governor’s Better Government Awards:

Enhancing resident lives through Music & Memory – Department of Veterans Affairs (Minnesota Veterans Home – Luverne)

The Music and Memory program at the Minnesota Veterans Home – Luverne uses iPod technology and personalized playlists for residents to help with relaxation, decreased agitation, and increased socialization for residents.
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“I am Revenue” Inclusion Campaign – Department of Revenue

The Department of Revenue launched a campaign to enhance the department’s culture of inclusion by creating an environment where everyone’s unique skills,
talents, and abilities were recognized, welcomed, and valued within the workplace.
The campaign provides opportunities to specifically acknowledge, learn about, and celebrate the many unique characteristics and qualities Revenue employees bring
to work as we serve our customers across Minnesota.
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Promoting the state as a great place to start and grow your career – Combined effort of: Minnesota Management and Budget, Department of Human Services, Department of Employment and Economic Development, Governor’s Office, Department of Revenue, and Minnesota IT Services

This multi-agency effort used three large events -- Minnesota State Fair, People of Color job fair, and the first ever State of Minnesota Career Fair -- to showcase the
state as an employer of choice and attract new applicants, with a particular focus on highlighting opportunities at the state for people of color, people of disabilities, and veterans.
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Hydraulics Inspection Vehicle Explorer (HIVE) – Department of Transportation

The HIVE (Hydraulics Inspection Vehicle Explorer) is a low cost, durable remote control operated camera built from off the shelf parts. It provides better data to reduce the cost of managing the pipes and culverts under and adjacent to the state’s roads. Better data results in cost-effective repair decisions at the right time.
 

Tool Spotlight 

Strategy Mapping is one of the most useful improvement tools. Here is a great ‘how to’ video from our friends at the Hubert Project:

Are you looking for more improvement tools? Check out our CI Toolbox!
 

CI News

Things We Found Interesting

This Quarter's Long Read

Don't Miss

We’ll be publishing our 2018 training session schedule in February!

Our training courses are designed to provide you with the skills you need and can easily put into action:

  • The Introduction to CI training will show you the basics of CI principles. The hands-on simulation activity will help you recognize that no process is perfect and most of them can be improved. 
  • The Problem Solving course will help you recognize the root cause behind some of the work challenges we face and offers useful strategies for identifying solutions. Much of our work now requires us to show results. 
  • The Process Improvement Measurement course helps you select measures that matter and how to use data to guide and sustain the improvements you make.  

With all of these courses you can take the knowledge and skills you learn back to your workplace to implement changes. These efforts have real results, saving resources and staff time, while improving the quality of State services. 

We want to connect with YOU!

  • Follow @CI_Minnesota to keep up with CI news and examples of people using continuous improvement tools to "solve problems that change lives."
  • Yammer
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