The fastest way to access and make changes to your account is in miAccount. When you log in to miAccount, you have secure access to update your personal information. You also can use the miAccount Message Board to contact a representative from the Michigan Office of Retirement Services (ORS) with your changes.
Below are the most common situations that would require contact with ORS, including when you should report these changes.
Address change: Right away. Be sure we have your current mailing address, physical address, and email address so you don’t miss important updates.
Email change: Right away. As communications continue to go paperless, it’s more important than ever that your email address is up to date with ORS.
If you have accounts with Voya Financial, don’t forget to contact them with any changes to your street address, phone number, email, and dependent information. You can update your information by logging in to your Voya accounts or by calling 800-748-6128.
Death: Right away. Let ORS and Voya — if you have accounts with them — know if your beneficiary passes away. Your survivor should contact ORS and Voya upon your death.
Divorce: Right away. If you named your former spouse as your beneficiary, contact ORS and, if applicable, Voya to update your beneficiary.
Marriage: If you want to add your new spouse as a pension beneficiary, report the marriage to ORS right away. Also report the marriage to Voya if you have accounts with them.
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