Notes from ORS Director Anthony Estell
Welcome to the December 2021 issue of the Proactive newsletter.
From miAccount to our website and social media channels, you are more connected to the Michigan Office of Retirement Services (ORS) than ever before. Spurred on by the internet and new technologies, these conveniences also bring opportunities for harm.
According to the Federal Trade Commission (FTC), from Jan. 1, 2021, to Sept. 30, 2021, there were more than 1,066,783 reported cases of identity theft in the United States, including 15,427 cases in Michigan. The FBI’s Internet Crime Complaint Center’s 2020 Internet Crime Report shows an increase in most types of internet crime, netting a cumulative $4.2 billion for perpetrators. Even the state of Michigan is a frequent target of attacks, receiving anywhere from 200 to 1,000 malicious emails daily, occasionally spiking into several thousand.
I share this information with you not to cause alarm, but to stress the importance of being proactive safeguarding your information.
Let me add, I’m sorry that for some retirees, this change to MILogin and the initial setup has been a frustrating and challenging experience. Despite our planning and best efforts, we've run into unforeseen complications which have directly impacted some of you. This has resulted in a surge of calls to our contact center and long hold times. In response, we’ve hired temporary staff to answer calls and follow-up on requested call backs.
If you’d like more information on cybersecurity, Michigan’s Department of Technology, Management and Budget provides some cyber safety resources. You can also find useful information on the FTC’s Consumer Information on Identity Theft website.
We hope you enjoy this issue of Proactive.
Stay safe and stay healthy this holiday season.
Anthony Estell, director Michigan Office of Retirement Services
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