Notes from ORS Director Kerrie Vanden Bosch
Welcome to
our spring ProActive newsletter! We hope you enjoy our articles intended to
provide you with helpful resources and food for thought.
At ORS, we
strive to provide you with excellent service at a low cost. The services we
provide help equip you with the power not only to be financially
self-sufficient at retirement, but also to help support Michigan’s economy and
make Michigan a great place to live.
Just like
you’re on a budget, we’re on a budget, too. In 2015, our total pension
administration cost was $57 per active member and retiree, which was $34 below
the average cost of peer systems of similar size. Even though we serve close to
550,000 members—nearly the population of Wyoming—our service quality is not
compromised. Our active member satisfaction levels remain
high: respondents gave us a satisfaction score of 84.4 percent on our last
active member survey.
I am proud of the work we
do to provide retirement planning and other services to members of our
community who are serving as hard-working public school employees, police
officers, state employees, military personnel, and judges. We appreciate the
trust you place in ORS. We will continue to work hard on your behalf to ensure
the continuity of your benefits and strive to provide a high level of service.
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