The Detroit Water & Sewerage
Department (DWSD), in coordination with other city departments, is responding today
to the severe flash flooding that is occurring across Metropolitan Detroit. DWSD along with crews from the departments of
Public Works and General Services, will be in neighborhoods throughout the day clearing
catch basins and removing debris to reduce street flooding.The City has reassigned crews normally
assigned to non-critical duties to assist with this effort.
Flooding on the freeways, including
on the M-10 Lodge Freeway underneath Cobo Center, is the responsibility of the
Michigan Department of Transportation.
Street flooding results from intense
rains or flash floods that strain the system’s capacity. Clogged catch basins
from leaves can also result in blocked basins that encourage flooding of
streets. As the rain volume decreases
and basins are cleared, the standing water will recede. Residents and
businesses are encouraged to call 313-267-7401 to report street flooding,
gushing water and sewage backups.
Today’s flash flooding is a reminder
that residents and businesses can minimize street flooding by ensuring leaves,
twigs, grass clippings and other debris are cleared from the street and in
front of their property. Left remaining on the street, these items will clog
the catch basins that cause flooding. DWSD encourages residents and businesses
to use rakes, shovels and brooms to remove the debris and place in a proper
refuse bag. DWSD has an educational video on catch basins at: https://youtu.be/jbZdRZrR3Io.
Report water and sewer emergency
issues in Detroit by calling 313-267-7401, or use the “Improve Detroit”
SeeClickFix mobile app for Apple and Android devices. DWSD billing, services
and other questions may be directed to 313-267-8000. DWSD customers who
experience sewage backup are encouraged to file a property damage claim at www.detroitmi.gov/dwsd within 45 days of discovering the incident.
EDITORS/REPORTERS:If you want to film
or take photos of city workers addressing clogged catch basins in the neighborhoods,
please contact DWSD Public Affairs listed above.
