Dear InforME Subscriber:

In an effort to contribute to our “go green” initiative and expedited invoice delivery, InforME is switching all billed customers from our current mailed paper invoices to electronic delivery of these documents on September 1st.

Making this change not only conserves the paper and envelopes required to send these documents through the mail, it also reduces the energy utilized to transport and deliver our invoices. Additionally, electronic delivery offers you the ability of receiving and paying your invoices in a more timely fashion and can be quickly distributed within your organization and efficiently archived.

In addition, we would like to offer auto payments to be set up on your account via:

-              MasterCard/ Visa charged automatically on 10th of the month

-              ACH (electronic funds transfer from a checking or savings account) withdrawn by 10th of the month

Your electronic invoice will be identical to the one you receive now and viewable in the standard PDF format. Please contact us at 1-877-212-6500 or customerservice@informe.org to:

-              Confirm the email address of your primary contact

-              Change the primary contact information or add a new email address to receive invoices

-              Setup payment options noted above

The email containing your invoice will be sent from billing@informe.org we ask that you check to make sure that this address is white-listed should you use any type of spam filtering to ensure prompt delivery of your statement.

You can view and print your monthly billing statement online by following these steps:

        1.  Visiting our Subscriber Account Manager Page at http://www.maine.gov/informe/subscriber/account_manager.htm and selecting "View Billing Statement" on the right hand side of the page.  

        2.  Login using your username and password

        3.  Click on the "Reports" icon

        4.  Click on "Single Paper Invoice" link

        5.  Select the bill cycle for your invoice (i.e. 072013)

        6.  Click on the Generate button

NOTE:  If you need a monthly itemization, click on the "Report" icon and select "Billing Summary".  Select the bill cycle needed (e.g. 072013).

This will generate a PDF version of your statement.

If you have questions, please contact Customer Service at 207-621-2600 or 1-877-212-6500 or customerservice@informe.org

All of us at InforME appreciate your continued business and thank you for helping us operate a more efficient and environmentally conscious organization.

Sincerely,

InforME Customer Service