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Dear Maine
JobLink Customer:
America’s
JobLink (AJL), a multi-state, web-based
system that links job seekers with employers and operates the Maine JobLink,
has been the victim of a hacking incident. On March 21, 2017, America’s Job
Link Alliance–Technical Support confirmed that a malicious, third-party hacker
exploited a vulnerability in the AJL application code to view the names, Social
Security Numbers, and dates of birth of job seekers in the AJL system.
This incident occurred between February 23, 2017 and February 26, 2017.
An
independent forensic firm has verified that the method of the hacker’s attack
has been remediated and is no longer a threat to the AJL system.
Unfortunately,
your Maine JobLink account may have been exposed as part of this
attack. The
incident involving the Maine JobLink is of great concern, and the Department of Labor is working diligently to provide information to
those possibly affected and to the general public, as well as working with the partner
states in our alliance that operates our
job bank, America’s JobLink Alliance (AJLA). We value our relationship
with our customers and take their trust in us seriously.
Additional
details about the incident and how to protect your information can be found here. Additional questions may be directed to the AJLA
Response Center at (844) 469-3939. The Response Center’s hours are 9 am EDT
until 9 pm EDT Monday through Friday.
During the next two weeks, AJLA
will be contacting affected individuals in all states who have valid emails to
provide helpful information to protect your identity and information about the
credit monitoring service that will be offered.
It is
possible for you to place a 90-day fraud alert on your credit reports with the
three major credit reporting organizations, and to extend the 90-day alert by
calling for an extension after the initial 90 days.
Maine law
also allows you to freeze your credit report. A credit freeze will prevent
unauthorized parties from accessing your credit report unless you give them
specific permission. Freezing your credit will not affect your credit
score. For more information on implementing a credit report file freeze,
go to the Bureau of Consumer Credit Protection’s website, http://www.maine.gov/pfr/consumercredit/file_freeze_info.htm.
Under Maine
law, you are also entitled to a free credit report from the three reporting
agencies each year by visiting https://www.annualcreditreport.com. You can file for a credit report freeze at each of these links to the three Credit Reporting Agencies Equifax, https://www.freeze.equifax.com;
Experian, https://www.experian.com/freeze/center.html;
and Trans Union, http://www.transunion.com/securityfreeze.
Detailed
instructions for taking these steps are available on the Department of
Professional and Financial Regulation's website, http://www.maine.gov/pfr/financialinstitutions/consumer/credit_report.htm.
If you have
any questions with regard to potential identity theft, the Attorney General's
Office Consumer Line is 1-800-436-2131, which is open Monday through Friday, 9
a.m. to noon and 1 to 4 p.m.
This notice is being provided to you in accordance with Maine law, Title 10, §1348, Security Breach Notice Requirements.
The Department of Labor is an equal opportunity provider. Auxiliary aids and services are available to individuals with disabilities upon request.
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