Important: Your Maine JobLink Account Security Notice

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Important: Your Maine JobLink Account Security Notice


Dear Maine JobLink Customer:

America’s JobLink (AJL), a multi-state, web-based system that links job seekers with employers and operates the Maine JobLink, has been the victim of a hacking incident. On March 21, 2017, America’s Job Link Alliance–Technical Support confirmed that a malicious, third-party hacker exploited a vulnerability in the AJL application code to view the names, Social Security Numbers, and dates of birth of job seekers in the AJL system.  This incident occurred between February 23, 2017 and February 26, 2017.

An independent forensic firm has verified that the method of the hacker’s attack has been remediated and is no longer a threat to the AJL system.

Unfortunately, your Maine JobLink account may have been exposed as part of this attack. The incident involving the Maine JobLink is of great concern, and the Department of Labor is working diligently to provide information to those possibly affected and to the general public, as well as working with the partner states in our alliance that operates our job bank, America’s JobLink Alliance (AJLA). We value our relationship with our customers and take their trust in us seriously.

Additional details about the incident and how to protect your information can be found here.  Additional questions may be directed to the AJLA Response Center at (844) 469-3939. The Response Center’s hours are 9 am EDT until 9 pm EDT Monday through Friday.

During the next two weeks, AJLA will be contacting affected individuals in all states who have valid emails to provide helpful information to protect your identity and information about the credit monitoring service that will be offered.

It is possible for you to place a 90-day fraud alert on your credit reports with the three major credit reporting organizations, and to extend the 90-day alert by calling for an extension after the initial 90 days.

Maine law also allows you to freeze your credit report. A credit freeze will prevent unauthorized parties from accessing your credit report unless you give them specific permission. Freezing your credit will not affect your credit score.  For more information on implementing a credit report file freeze, go to the Bureau of Consumer Credit Protection’s website, http://www.maine.gov/pfr/consumercredit/file_freeze_info.htm.

Under Maine law, you are also entitled to a free credit report from the three reporting agencies each year by visiting https://www.annualcreditreport.com. You can file for a credit report freeze at each of these links to the three Credit Reporting Agencies Equifax, https://www.freeze.equifax.com; Experian, https://www.experian.com/freeze/center.html; and Trans Union, http://www.transunion.com/securityfreeze.

Detailed instructions for taking these steps are available on the Department of Professional and Financial Regulation's website, http://www.maine.gov/pfr/financialinstitutions/consumer/credit_report.htm.

If you have any questions with regard to potential identity theft, the Attorney General's Office Consumer Line is 1-800-436-2131, which is open Monday through Friday, 9 a.m. to noon and 1 to 4 p.m. 

This notice is being provided to you in accordance with Maine law, Title 10, §1348, Security Breach Notice Requirements.

The Department of Labor is an equal opportunity provider. Auxiliary aids and services are available to individuals with disabilities upon request.



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