Lifecycle of a Volunteer Shift
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First, sign up for a shift using the Opportunities Page (instructions below).
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1-2 days before your shift, you will receive a confirmation email from our volunteer coordination team with instructions, information about what to bring and expect for your shift including dates, times, locations, parking and entry information, whether meals will be provided, whether PPE will be provided, etc. After receiving this email, please feel free to reach out to volunteer@nola.gov if you have questions about the shift.
- On the day of your shift, show up onsite on time at the designated time and location described in your confirmation email. At the start of your shift, you will receive a briefing that covers the role of official personnel and volunteers on scene, safety info, instructions, task-orientations, introduction of your on-site supervisor, and other important information you will need to know for your shift. This briefing is the key to your success as a volunteer. That’s why it’s important to show up on time to receive this important briefing.
- Then, volunteer! You will have an onsite supervisor that you can go to with questions and if you need support.
- After your shift, you will receive a volunteer feedback survey, so that you can share feedback you may have with the volunteer team and the vaccine site planning team.
Signing Up for Shifts
If you've already trained up, check our Opportunities Page to see volunteer shifts and sign up for them. We recommend bookmarking the page and checking back periodically as our volunteer team adds more shifts in
We’ve found that the default settings are better on the Opportunities page (the link listed above) rather than on the Opportunities calendar, or on the app. So if you’re having difficulty seeing shifts, try using the link above.
Shifts are visible to volunteers who have completed all three trainings in the POD Training Curriculum. If you have completed VAC 100, HIP 100, and have uploaded the FEMA ICS certificate into your profile, and you are still not able to see shifts, please email volunteer@nola.gov and we can help problem solve.
Opt into Texts & Add Your Picture in Better Impact
Due to emergencies being fluid situations with many moving parts, shift locations & times may change last minute. We’ll obviously send you an email about any last minute changes. But we highly recommend that you opt in to text alerts on the Better Impact page, so that we can also reach you via text last minute if needed, in case you don't see an email. Don’t worry, we will not text you unnecessarily.
FIRST, log in to your profile.
SECOND, on the homepage go to the square on the right that says “My Profile” and use your mouse to hover over it. The blue sidebar menu will pop up.
THIRD, on the blue sidebar, click on "Contact Information" (see "how to" image below).

FOURTH, after you click on "Contact Information", the contact information page will pop up. Scroll down to the bottom of the page, where can you put in your cell phone number. Be sure to "check" the box that enables you to receive text messages on your phone (see "how-to" image below).
Again, we won’t text you unnecessarily, just if volunteer plans or instructions change at the last minute.
 FIFTH, while you’re on this page, go ahead and upload a clear picture of your face! (See "how-to" image below.)
As we ramp up COVID-19 vaccine site operations, you may be working with different Vaccine Site Supervisors while you're onsite volunteering. It’s helpful for our team if there’s a picture of you in the system so that they can recognize you when arrive onsite. This is particularly helpful if you have specialized skills and we’re looking to place you into a specific role when you arrive at the vaccine site.
Seeking NOLA Ready Interns
The NOLA Ready Team has applications available for two interns. The application deadline is rolling for for positions.
Data Entry Intern
This intern will be primarily supporting COVID-19 vaccine site planning by inputting data into systems. This intern will support the NOLA Ready team as we ramp up vaccine distribution by updating volunteer profiles. Applicants should be very organized and timely, and have a meticulous attention to detail.
Click here to apply, and indicate in your application that you are interested in the Data Entry Intern position.
Social Media Intern
This intern will be supporting social media outreach by creating video content for various social media platforms, including Tik Tok. Applicants should be creative and have an interest in communicating public health messaging and facilitating behavior change through messaging. Applicants of color are encouraged to apply.
Click here to apply. To complete your application, you will also need to submit 2-3 sample social media videos to lamellem@nola.gov.
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