One-time home heating assistance available to low-income households
Starting November 5, Low-Income Home Energy Assistance Program (LIHEAP) Fall Subsidy enrollment is available through Kentucky’s Community Action Network for eligible Kentucky households. Applications will be accepted on a first-come, first-serve basis through December 20, 2024, or until designated funds have been expended.
LIHEAP Fall Subsidy provides households with a one-time benefit depending on housing category, fuel type used for heating, and income level. The benefit can be applied towards home heating cost for electric, natural gas, propane, coal, wood, or fuel oil.
Benefits are paid directly to the household's energy vendor. Prior LIHEAP assistance does not impact a household’s eligibility. Households must meet eligibility requirements, including income eligibility of up to and including 150% of the Federal Poverty Guidelines.
In Jefferson County, LIHEAP Fall Subsidy is available through the Louisville Metro Office of Resilience and Community Services. Appointments are required in advance to apply. Eligible households can apply for one or both LIHEAP Subsidy and MSD’s EWRAP with one single appointment.
MSD’s Emergency Wastewater Rate Assistance Program (EWRAP)
Through our partnership with Louisville MSD, eligible residents will have the opportunity to apply for MSD’s Emergency Wastewater Rate Assistance Program (EWRAP).
EWRAP can provide eligible residents in Jefferson County a 30% discount on wastewater charges and the consent decree surcharge. Eligibility includes households at or below 150% of the federal poverty guidelines, with proof of an active utility account with the Louisville Water Company and MSD. This enrollment period is for new and renewing MSD discount program clients.
MSD clients who are 65 years of age or older with a gross household income of $35,000 or less per year may be eligible for MSD’s Senior Citizen Discount Program. It is recommended you submit your MSD bill with your LIHEAP documentation to see if you qualify for a MSD discount program. For more details about the MSD Discount Programs, visit https://louisvillemsd.org/paymybill.
How to Apply
Our toll-free automated appointment system is now available twenty-four hours a day, seven days a week to schedule an in-person appointment at one of seven locations. The automated scheduler will provide details about these locations as well as eligibility and required documentation.
Jefferson County residents meeting eligibility can call the automated scheduler at 502-991-8391 or visit online at louisvilleky.cascheduler.com
Eligibility
- Jefferson County households within 150% of 2024-25 federal poverty guidelines
- Must be responsible for home heating costs or pay heating costs if utilities are included as an undesignated portion of rent.
- LIHEAP Subsidy is a one-time benefit. You do not need to have a past-due balance or disconnect notice to be eligible.
Documentation
- Proof of all household income for the preceding month (Social Security Award letter, pay stubs, etc. or proof of $0 income). Note: Zero Income forms are available at the Resilience and Community Services office at 701 W. Ormsby Ave., Suite 201 as well as the seven LIHEAP locations listed here.
- Proof of Social Security Number or Permanent Residence card (Green Card) for each member of the household.
- Most current heating bill; or statement from your landlord if heating expenses are included in your rent; or statement from your utility company if you participate in a pre-pay electric program. Please bring the account number and name on the account for all heating fuel sources and electricity.
- For MSD’s EWRAP program, you will need proof of an active utility account with Louisville Water Company and MSD. (i.e. named customers with MSD, receiving metered water service for a property used solely for residential purposes, and owned or leased by the customer as principal residence).
For more information about this process on how to apply for LIHEAP or the MSD discount programs, please contact Metro311 by simply dialing 311 or 574-5000, email metro.call@louisvilleky.gov, visit the website’s Online Customer Service or Live Chat at www.louisvilleky.gov/metrocall, or download the free Mobile 311 app from the website.
Community Action Kentucky administers LIHEAP in partnership with the Kentucky Cabinet for Health and Family Services who receive the funding as a pass-through block grant from the U.S. Department of Health and Human Services. For more information about LIHEAP, including contact information for all local Community Action agencies, please visit the Community Action Kentucky website at www.CAPKY.org.
3408 College Dr. Jeffersontown Ky
November 19th, 9am - 3pm
Presenting donors will be offered free doughnuts in the morning and pizza in the afternoon along with the American Red Cross' "Friends the TV Series" sets of socks; one set for Thanksgiving & one set for the rest of the holidays.
Donors may register by scanning the QR code on the attachment or at redcrossblood.org using the sponsor code of AmericanLegionJtown
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Join the Louisville Zoo and Kroger in supporting Dare to Care Food Bank
and local conservation efforts this winter
The Louisville Zoo invites guests to celebrate Wild Winter Days, presented by Kroger, Nov. 1, 2024 through Feb. 28, 2025. Wild Winter Days offers discounted admission to the Zoo and incorporates a food drive for Dare to Care Food Bank.
Guests who bring at least one non-perishable food item per person may purchase discounted tickets at the Zoo ticket windows for $10.50 per adult and $7.50 per child or senior. Twenty-five cents of every admission ticket will also support the Zoo’s conservation efforts.
Since this partnership began in 2009, the Zoo has collected more than 30,000 pounds of food, thanks to the generosity of its guests. That is the weight of nearly five male rhinoceroses!
Dare to Care Food Bank’s most needed items include canned meats like tuna and chicken, as well as canned fruit and vegetables, beans, peanut butter, soup, rice, cereal, fruit juice, and pasta. No glass containers. More details on items of need are available at daretocare.org.
The discount is available only at the gate and cannot be applied to online purchases, special fee-based programs, prepaid groups, field trips or other discounts. No refunds will be provided for tickets purchased online or in advance. While multiple canned good items per person are appreciated, only one discount applies per ticket.
Zoo Hours
The Zoo is open daily year-round. Now through March 14, 2025, hours are 10 a.m. to 4 p.m., with guests exiting by 5 p.m. The Zoo is closed on Thanksgiving, Christmas, and New Year’s Day. Visit louisvillezoo.org for more information.
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Fall Leaves
Mowing over leaves to mulch them back into your lawn is a great option for reducing waste. Mulching not only returns vital nutrients to the soil, but experts say that it can help your grass grow even better the following year!
Never blow leaves into the street! If you see Street Sweeping signs posted on your street, please make sure to move your vehicle so any leaves that fell naturally on the street can be properly cleaned.
Leaf Drop-Off Sites
The Metro Public Works free leaf drop-off sites will be open Tuesday-Saturdays, November 5 through December 7. Drop-off will not be available on November 28 and 29 in observance of the Thanksgiving holiday. Only leaves will be accepted. Leaves can be loose, in paper/compostable bags, or reusable containers. Containers used to bring leaves to the drop-off sites must be taken back by residents.
Locations and hours starting Tuesday, November 5:
- Public Works Yard, 10500 Lower River Road (enter from Bethany Lane), Tuesday-Saturday, 9 a.m.-3 p.m.
- Public Works East District Operations Center, 595 N Hubbards Lane, Tuesday-Saturday, 9 a.m.-3 p.m.
- Shawnee Park, 230 Southwestern Parkway (Athletic Complex), Tuesday-Saturday, 9 a.m.-3 p.m.
- Waste Reduction Center, 636 Meriwether Avenue, Tuesday-Friday, 9 a.m.-5 p.m. and Saturday, 9 a.m.-3 p.m.
This service is for residents ONLY and not for businesses!!
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