Senior Citizen Discount Program (SCDP)

• Client must be 65 years of age or older (must provide driver’s license, state ID, or birth certificate for proof of age);
• Provide proof of a Social Security Number or Permanent Residence card (Green Card) for each member of the household;
• Gross household income is $35,000 or less per year. Must provide proof of all income received during the previous month by all household members with a source of income (gross amount).
• Proof of active utility account with Louisville Water Company and MSD. (i.e. Named customers with MSD, receiving metered water service for a property used solely for residential purposes, and owned or leased by customer as principal residence).

Scheduling an Appointment:

1) Call 502-991-8391 or 

2) go online HERE  

• After scheduling an appointment, please be sure to bring all required documentation ON THE DAY, TIME & AT THE LOCATION OF YOUR APPOINTMENT. 
• For an online list of documentation, MSD discounts, LIHEAP eligibility & other instructions, visit louisvilleky.gov/LIHEAP.
• Residents may call Metro311 at 311 or 574-5000, or visit www.louisvilleky.cascheduler.com for more information.

This program ends March 31st, 2023.

We need your help reporting potholes, use one of the methods below:

1. Use an online form by clicking here.
2. Use Twitter by sending the location of the hole to @LouMetro311 and include the hashtag #502pothole.
3. Call Metro311 or 574-5000 to report potholes or any other issues.
4. Call our office at 574-1112, or email Heather Blazis, and we'll turn it in on your behalf.

To report a pothole on an interstate in Jefferson County, go to the “contact us” dropdown menu and select “report a hazard” on KYTC’s website http://transportation.ky.gov or click here.

Zoo Hosts Job Fair

The Louisville Zoo will host a job fair on January 28 in the Islands Pavilion Gheens Room, 10:00am - 2:00pm. The Zoo is seeking outgoing, highly motivated individuals who enjoy working with the public to fill seasonal positions in various departments. Positions are available in Admissions, Education, Guest Services, Membership, Front Desk, Horticulture and Rides & Attractions. Candidates will receive training in their area.

The compensation for seasonal positions ranges from $15.15 to $17.15 per hour. All applicants must be at least 16 years of age and able to work a variable schedule that includes nights and weekends from March through October. Some positions require applicants to be 18 years of age and possess a valid driver’s license.

For those seeking a seasonal position in the Zoo’s animal departments, requirements include one year of college with a declared major in biology or a closely related field, as well as one year of working with animals in an institutional setting.

To apply for seasonal positions in the education department, candidates must have completed one year of college seeking a degree in elementary or secondary education, have one year of experience working with children in a formal or informal teaching setting (school, day camp, zoo or other cultural attraction), and have background knowledge of biology, ecology or related fields.

In addition to working in a unique environment, seasonal Zoo employees receive free Zoo admission and parking for the duration of their employment term as well as discounts in Zoo gift shops and food concession locations with Zoo ID.

All other full-time and part-time vacant positions will be posted weekly on the Louisville Government website at louisvilleky.gov/humanresources