District 5 e-News Letter - COVID 19 UPDATE

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Donna Purvis

donna.purvis@louisvilleky.gov


City Hall Office

601 West Jefferson Street 

Louisville, Kentucky 40202

(502) 574-1105


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Phone Numbers of Interest

Metro Call: 311 or 574-5000

Air Pollution: 574-6000

Animal Services: 363-6609 or 361-1318

Economic Development: 574-4140

Planning & Design Services: 574-6230

Community Services & Revitalization: 574-4377

Public Works: 574-5810

TARC: 585-1234

PARC: 569-6222

Legal Aid: 584-1254

IPL (Code Enforcement): 574-3321

Congressman John Yarmuth: 582-5129

Solid Waste Management (SWMS): 574-3571

Metro Parks: 456-8100

Metro Police: (Non Emergency)574-7111 or 574-2111

LMPD 1st Division:  574-7167

LMPD 2nd Division: 574-2478

Anonymous Tipline:574-LMPD (5673)

Metro Safe: 572-3460 or 574-7111

Master Commissioner Jefferson Circuit Court (Foreclosure Sales): 753-4888

 


In this Issue...


FREE COVID-19 TESTING!!!

The Commonwealth of Kentucky is offering free COVID-19 testing for anyone that would like to tested. This will start Monday, April 27th at Shawnee Park 4501 W Broadway.

You MUST preregister at:

krogerhealth.com/covidtesting

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Metro begins 2020/2021 Budget Process

The Metro Louisville Budget process begins on May 4, 2020. All of the budget meetings can be watched live on Metro TV or online at the Louisville Metro Council website. I encourage you to follow the the budget process as this budget will be a difficult process due to the recent budget shortfalls.

Please call me at 502-574-1105 if you have any recommendations during this process.


Councilwoman Donna Purvis is canceling her Hours at Kroger in Portland until further notice

The District 5 Neighborhood Neighborhood Hours at Kroger are canceled until further notice. Please feel free to contact the office if you have any questions or concerns at 502-574-1105 or donna.purvis@louisvilleky.gov.


LMPD COVID-19 Update

  • Conducting rolling roll calls: Rather than have officers gather together at the start of each shift at their division headquarters, commanders will request them to call off via radio from wherever they are in the division.
  • Providing security and traffic control support for Metro-run food distribution sites as they go operational today (Tuesday).
  • Limiting public access to police facilities – including the main headquarters, division headquarters buildings, the property room, the LMPD Service Center and the tow lot.
  • In order to cut down on the risk of face-to-face exposure, LMPD is increasing the capacity of its telephone reporting unit. More calls for service will be sent to that unit for situations where a report can be taken by phone instead of dispatching an officer.
  • Using state forms for reporting on non-injury accidents, as is done during bad weather.
  • Suspended all training except for LMPD recruits who are currently in the Academy. Academy training continues with precautions in place to allow for social distancing.

District 5 will be Following the Doctor’s Advice

The terms “social distancing” and “flatten the Curve” have become buzz words in the past few days. The advice that people shouldn’t cough or sneeze into our hands and instead into our elbow, as well as the need for washing your hands for 20 seconds are being repeated often in hopes that, if said enough times, people will remember the need for better hygiene. The fact is that our actions don’t just affect our own health but the health of coworkers, family and strangers you come in contact with.

With that said, medical professionals are advising that one of the best ways to help reduce the spread of COVID-19 (Coronavirus 19) is to reduce close interactions with groups of people. For that reason, like many other employers, the Louisville Metro Council has started the process of moving our work from City Hall to our homes. This will mean moving some in-person meetings to teleconferences or phone calls and answering e-mails and phone calls from our kitchens instead of our offices. These changes should have little impact on your interactions with us other than the temporary suspension of our public meetings and events.
 
Metro Government will be updating the Louisville Metro Department of Public Health and Wellness’s website:  https://louisvilleky.gov/news/what-you-need-know-about-coronavirus, daily with press releases, links to press conferences (for both the Governor’s and Mayor’s) and community partner resources i.e. JCPS’ emergency feeding sites etc.

Here are some other resources from the KY Department for Public Health and Centers for Disease Control and Center for Disease Control

To be clear, my office will continue to operate and will still work to address your needs, we will just be doing this from a different location, following the recommendations of the Metro Department of Health. If you need assistance from my office, please don’t hesitate to contact me at 574-1105 or via e-mail at donna.purvis@louisvilleky.gov.


City Events Cancelled

Until at least May 15th, Mayor Fischer has cancelled all City-permitted events or events held in Louisville Metro facilities.

This includes but is not limited to: events at local libraries, Derby Festival events, the Give-A-Day Week of Service


Libraries and Community Centers CLOSED*

As a precaution to slow the spread of the novel coronavirus that is making its way through our community, nation, and world, Mayor Fischer has prudently asked all Louisville Free Public Libraries to close. Here are some tips to know:

  • Please KEEP all checked out materials until the libraries re-open. 
  • The library will not assess any fines for overdue items through this period, and perhaps longer
  • The library continues to offer streaming movies, eBooks, learning opportunities, and other materials online. Visit LFPL.org for more information

*All Louisville Metro Community Centers are also Closed until at least May 15th. This closure does NOT impact the city's plans to distribute 26,000 meals during the next three weeks. 


How to help seniors in Louisville Metro

How you can help seniors in our community?

Call, text or email your elderly loved ones and neighbors to check in with them. If planning to go to the grocery store, offer to pick up whatever they need.  

About Louisville Metro Office or Resilience and Community Services’ Senior Nutrition Program
Louisville Metro Senior Nutrition programs are funded, in part, under a contract with KIPDA and the state Cabinet for Health and Family Services, with funds from the U.S. Department of Health and Human Services, Louisville Metro Government and private donations from individuals and families. In addition to providing daily meals, staff and volunteers provide individual interaction and attention to homebound and congregant participants.  The Metro Marchs for Meals Program is funded through Mayor Greg Fischer and Metro Council to assist seniors with prepared meals during the COVID-19 Pandemic Response.


JCPS Food Distribution Sites

Jefferson County Public schools may be closed, but they are doing their part to help feed those in need. ANY young person under 18 can go to one of many sites in Jefferson County for BREAKFAST and LUNCH every day while schools are closed during the outbreak. Check their website for more information and an updated list of sites before going out. 

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Covid-19 Prevention

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Governor and Attorney General Warn of Covid-19 Scams

Gov. Andy Beshear and Attorney General Daniel Cameron issued a scam alert today warning Kentuckians of potential consumer scams related to the novel coronavirus disease (COVID-19).

To profit from consumer health concerns, online scammers may set up fake websites, send emails or texts or post on social media to sell fake products that claim to cure or prevent COVID-19.

Scammers may ask consumers to contact them or provide personal information to receive updates about COVID-19 posing as public health organizations, like the Centers for Disease Control, UNICEF or the World Health Organization.

“Kentuckians should be suspicious of scammers and con artists claiming to have a cure for the newest strain of the virus,” said Gov. Beshear. “Only legitimate medical authorities are working with the Centers for Disease Control and the Food and Drug Administration to create a vaccine for COVID-19. If, and when, a vaccine is approved, Kentuckians should ask their family doctor or government health officials for information on how to obtain a vaccine.”

“We urge every Kentuckian to check the source of any information or claims related to COVID-19,” said Attorney General Cameron.  “Be wary of any communication that asks for personal information or donations and report scams to the Kentucky Office of the Attorney General by calling the Consumer Protection Hotline at 1-888-432-9257.”

To avoid identity thieves, con artists and self-proclaimed experts, Kentuckians should:

  • Watch out for products that claim to cure coronavirus or guarantee coronavirus prevention.
  • Be wary of emails from con artists pretending to be the Centers for Disease Control or other public health organizations. A legitimate medical provider would never ask for sensitive information through email.
  • Research organizations that are claiming to raise money for a coronavirus vaccine or to help victims.

To learn more about potential coronavirus scams, visit the Federal Trade Commission or the Better Business Bureau.


Free 60-day access to Spectrum broadband & WI-FI for new student households

Due to the impacts COVID19 is likely to have on households across the country, Charter is announcing the following commitments to help ease the burden on families with students that need to work remotely:

  • Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription at any service level up to 100 Mbps. To enroll call 1-844-488-8395. Installation fees will be waived for new student households.
  • Charter will partner with school districts to ensure local communities are aware of these tools to help students learn remotely.
  • Charter will open its Wi-Fi hotspots across our footprint for public use
  • For eligible low-income households without school-aged children, Charter continues to offer Spectrum Internet Assist, a low-cost broadband program delivering speeds of 30 Mbps
  • Spectrum does not have data caps or hidden fees.

In addition, Charter has accepted FCC Chairman Pai's "Keep Americans Connected" pledge, which for the next 60 days includes the following:

  • Charter will not terminate service to any current residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic
  • Charter will waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic

Mayor calls for temporary closures to walk-in clients in the Neighborhood Place locations and LIHEAP sites

Modified service delivery plan effective March 18

 

LOUISVILLE, KY (March 17, 2020) – Effective Wednesday, March 18, 2020, Mayor Greg Fischer announced a temporary closure and modified service delivery at all seven Neighborhood Place locations. LIHEAP (Low Income Home Energy Assistance Program) in-person services have also been suspended at all six locations and a mail-in service has been implemented.

 

In an effort to help stem the spread of COVID-19, these facilities are temporarily closed to the public, by declaration of the Louisville Department of Public Health and Wellness. Residents can still access Louisville Metro Government services by following the processes described below.

 

Neighborhood Places, administered by Louisville Metro Office of Resilience and Community Services (RCS), will close to walk-in clients, but will remain open for staff to work. Clients will be scheduled by telephone appointment and will have access to document drop off locations.

Neighborhood Place Effective Wednesday, March 18, all seven Neighborhood place locations will be temporarily closed to walk-in clients.

Neighborhood Place partner agencies are offering modified service delivery via virtual and telephonic communication services including:

  • Financial assistance administered by RCS (includes rental assistance, food, transportation, childcare)
  • SNAP Food Benefits (Food Stamps), Medicaid, Temporary Assistance for Needy Families (KTAP/TANF), and Child Protective Services administered by the State’s Cabinet for Health and Family Services’ (CHFS) Department of Community Based Services (DCBS)
  • Home Visitation administered by Heathy Start
  • Truancy Diversion administered by Jefferson County Public Schools (JCPS)

Contact numbers to access services

  • To find a Neighborhood Place in their area, residents may call Metro311 at 311 or 574-5000, or visit https://louisvilleky.gov/government/neighborhood-place.
  • CHFS’ Department for Community Based Services (DCBS) SNAP and KTAP Services at 1-855-306-8959
  • JCPS, 313-HELP
  • Healthy Start, 574-6661

LIHEAP (Low Income Home Energy Assistance Program)

Effective Wednesday, March 18, all six LIHEAP offices will close for walk-in clients, and all in-person appointments for the remainder of May 2020 have been cancelled. This includes the LIHEAP offices at four Neighborhood Places sites (South Central, Bridges of Hope, Ujima and Northwest) as well as the Newburg Community Center and Southwest Government Center locations.

 

Clients with standing appointments can still apply for LIHEAP and are being advised to mail required documentation to the central LIHEAP office at the Louisville Metro Office of Resilience and Community Services offices at the following address: The Edison Center, Attn: LIHEAP, 701 W. Ormsby, Suite 201, Louisville, KY 40203.

 

Please also download, complete and include the LIHEAP Family Profile form and the Remote Processing form when mailing the documentation. A copy of the required documentation is advisable but if original information is mailed, the LIHEAP staff will return to the applicant by mail.

 

LIHEAP documentation, the Family Profile and Remote Processing forms should be mailed as soon as possible and postmarked no later than March 31, 2020. LIHEAP paperwork can also be dropped off at secure Red Box sites in front of each Neighborhood Place site. LIHEAP applications will be processed by LIHEAP staff and mailed back to the recipient.

For more a full list of required documentation, LIHEAP eligibility and other more instructions, visit https://louisvilleky.gov/LIHEAP. Residents may call Metro311 at 311 or 574-5000 for more information.

Income residents who have no standing appointment, may still apply for LIHEAP by following this process. Call 991-8391 or visit www.louisvilleky.cascheduler.com for more information.

The Mayor noted “as with other closures we’ve announced, we plan to reassess the status of all these locations and facilities as we get closer to April 5.”

As a reminder, the Louisville Metro Department of Health and Public Wellness is urging everyone to take the following actions:

  • Wash your hands often with soap and water for 20 seconds.
  • Avoid touching your eyes, nose and mouth.
  • Cough or sneeze into your elbow or a tissue.
  • Avoid contact with sick people and stay home if you are sick.
  • Call your healthcare provider if you believe you may have contracted COVID-19.
  • Rather than shaking hands, greet others with an elbow bump, not or other non-contact acknowledgements.
  • For questions, call the Kentucky Coronavirus hotline at 1-800-722-5725, or visit Kycovid19.ky.gov.

LG&E, KU and ODP suspend residential disconnects; waive new late payment fees | LG&E and KU

Company will work with customers having payment issues

(LOUISVILLE, Ky.) — As the community bands together during these uncertain times, Louisville Gas and Electric Company, Kentucky Utilities Company and Old Dominion Power announced today measures to assist residential customers who may be facing financial difficulties in the near-term due to impacts from COVID-19. The utilities, until May 1, will suspend disconnects for residential customers who may have difficulty paying their bill and waive new late fees incurred during this time.

“While we’ve historically taken similar measures during extreme weather conditions, we are in unprecedented times with this virus and we want to ensure that our residential customers, who may need some extra time to make payments, have the additional grace period,” said Eileen Saunders, Vice President-Customer Services. “We are committed to working with our customers who may be having difficulty paying their energy bills and connecting them with available resources that can further assist them.”

We offer multiple payment options including online, by phone or mail and will work with customers to establish arrangements and connect them with available resources to help. In addition, we encourage each customer to pay as much as possible even if unable to pay the entire account balance.

For other customer service-related needs, customers can perform many functions through our website lge-ku.com or automated voice system. Currently, all LG&E, KU and ODP business offices and facilities also remain open and in operation. The drive-through windows offer a safe way to interact with our customer care representatives. For those who walk-in, extra precautions have been established inside the centers to protect employees and customers including sanitizing common areas more frequently, adding more sanitizing dispensers and installing plastic shields to minimize contact.

“We’re working closely with local, state and national officials to proactively plan for the safety and well-being of our employees, contractors and customers,” said Saunders. “We each play a vital role in the lives of others, and we don’t take lightly our role as a critical service provider to customers across our service territories.”

LG&E, KU and ODP continue to make in-home visits to perform service-related work. To ensure the safety of employees and customers, technicians are following Centers for Disease Control guidelines during those visits, including practicing social distancing when feasible, and requesting customers who are sick remain at a distance.