Review the Latest Pay by Enrollment Updates
New Roster Cleanup Form
Use the Office of Early Childhood and Out-of-School Learning (OECOSL)'s new submission form to make all child care voucher roster update requests. Bookmark or favorite the form URL in your web browser to save it for easy access.
Changes can be requested for up to ten (10) children on one form. Submissions are sent directly to your eligibility office. This will assist in processing those requests faster and easier.
It is your responsibility to check your roster accuracy weekly. Use the form to:
- Request children be removed from your program (never started or disenrolled)
- Request funds from improper payments be recouped from a future payment
- Request a gap in care for a child not using vouchers temporarily
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Report a change in start date for a child
- Change absences that were recorded in error when a child was not attending
Excessive Absence Policy Reminder
The Excessive Absence Policy has changed from 45 to 40 occasional absences in an enrollment year. This applies across all programs children with Child Care and Development Fund (CCDF) or On My Way Pre-K (OMWPK) vouchers may attend in an enrollment year.
Vouchers will be terminated when a child reaches 40 occasional absence days. Once vouchers are terminated, the family must wait 90 days to reapply that child for the CCDF/OMWPK waitlist.
Children with 20 consecutive absences will also be removed from the program. Report children who are no longer enrolled within 5 days. Do not mark absences or receive payment for these children.
Payments will be recouped if children are not enrolled. It is your responsibility to report these improper payments. If you receive payment for children no longer enrolled, report it immediately to paymentquestions@fssa.in.gov so the State can process a repayment.
Intentionally submitting incorrect attendance or keeping payments for children not enrolled in your program is considered an Intentional Program Violation (IPV) and will result in repayment and termination from the voucher program.
Back-up Attendance Requirements
You must keep a back-up attendance method in addition to what is submitted in the provider portal. This can be done through your Child Care Management System (CCMS), another electronic tracking system, or paper attendance sheets. Food program menus cannot be used as your back-up method.
Attendance records must be tracked or signed by parents and match what is submitted in the portal. State auditors have started contacting providers to review submissions. If you are contacted, they will request your back-up attendance records. Make sure you are checking your submissions carefully. Report any errors or overpayments to the State immediately.
Check Your Provider Closures
All providers received 16 paid closures for the 2025 calendar year. Annually, those days will reset on January 1 and providers will receive 16 paid closure days to be used that calendar year. Unused days do not roll over to the next year.
Provider closures should never be marked as 'Off Days'. Once you have used all 16 Paid Closures, you can use Non-Paid Closures for additional program closures. The payment for that week will be prorated. Providers can enter, change, or delete closure dates in the past or in the future (as long as that service period has not yet been submitted). Closures must be entered in PPP on the 'Closures' tab (even if you use a CCMS). No attendance is required if you have marked a closure for that day.
If you have not been marking your provider closures correctly, email paymentquestions@fssa.in.gov with the dates you need to have updated.
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