Use INTIME to Check
Refund Status
Need to check the status of your refund? DOR’s new e-services portal INTIME, the Indiana Taxpayer Information Management Engine, is available 24/7 and does not require a customer to log in to complete this task. To request refund status, customers need to:
- Access INTIME and select "Where’s my refund?"
- Select SSN or ITIN and enter their corresponding ID number.
- Enter the tax year for which they are requesting the refund status.
- Enter the refund amount from their individual tax return:
- Line 21 of the IT-40
Individual Income Tax
Return Form.
- Line 21 of the IT-40PNR
Part-Year or Full-Year
Nonresident Individual
Income Tax Return Form.
- Line 10 of the IT-40RNR
Reciprocal Nonresident
Individual Income Tax
Return Form.
Every return is screened in order to protect taxpayer identities and refunds. DOR processes customer returns and refunds as quickly as possible while ensuring their information is accurate and safe.
At Your Service
The Tax Practitioner Resource Packet was designed with you in mind. Don’t forget to reference it this tax season or any time if you have questions.
IRS Webinar on Tax
Scam Awareness for
Tax Professionals
With an increase in spearphishing attempts targeting tax professionals, the IRS Stakeholder Liaison team will conduct a series of 30-minute webinars focusing on issues for tax pros to be aware of. You can join the webinar on Tax Scam Awareness for Tax Professionals on Wednesday, March 30, 2022, at 1:30 PM ET.
DOR Online Events
Learn from DOR experts at the following online events:
- April 8, 2022 - FSSA BVIS, Start Strong: Taxes for Small Businesses
Visit DOR's Public Events web page for more events and information.
Subscribe to DOR Emails
Did you know you can get email updates on a variety of DOR topics, including legal and policy changes, press releases, important tax reminders and more?
Subscribe or update your subscription today.
Requesting an Extension
of Time to File
Customers have the option to request an extension of time to file an individual income tax return prior to the April 18 tax deadline. Doing so extends the due date to Nov. 14, 2022. Filing for an extension does not extend the deadline for paying any tax due. Interest is due on all amounts paid after the original return filing due date. Customers can avoid a penalty by paying 90% of the amount due by April 18 and the remainder by Nov. 14.
For specifics on the three ways to request an extension, check out our Tax Talk Blog.
Setting Up Payment Plans
in INTIME
DOR offers several payment plan options for individual income tax customers who owe more than $100 and business tax customers who owe more than $500. Once a tax return has been processed with a balance due (verify balance via INTIME), a payment plan can be set up by signing up or logging in to INTIME.
Customers do NOT have to wait for DOR to send a bill and this can be done prior to a payment deadline. In fact, if payments are made prior to a due date, penalties and interest may be reduced on the balance due.
Instructions on how to set up a payment plan in INTIME are available here.
 |
How to Respond to a Letter, Notice or Bill in INTIME
DOR is pleased to see that customers are using the correspondence functionality in INTIME. However, there’s a difference between responding to a notice from DOR and sending a secure message to DOR. Customers who receive a letter, notice or bill from DOR should:
- Respond by going to the “All Actions” tab in INTIME to locate the “Letters” panel.
- Click the “Respond to letter, notice or bill” option.
This selection allows customers to view and respond to letters received from DOR with the option to upload supporting documentation while keeping all related correspondence together.
Choosing this option is the most efficient way for DOR to associate the message that is being sent with the letter or notice that was issued.
More information is available in the INTIME User Guide for Individual Income Tax Customers.
Barcode Issue on 2021 Form IT-40: Schedule 5
DOR wants tax practitioners to be aware of a barcode issue on an earlier version of the 2021 Form IT-40: Schedule 5 posted on the agency’s website. The issue was identified and corrected prior to the date DOR began accepting 2021 tax returns. However, we are receiving a significant number of returns filed with the outdated version. Use of the outdated form could cause processing delays. Please make sure you are using current versions of Indiana tax forms by downloading them from DOR’s website for each use.
List of District Offices
DOR has 12 district office locations throughout the State of Indiana. All DOR walk-in centers are open for in-person assistance. For continued safety, appointments are highly encouraged. Offices are open from 8 a.m. to 4:30 p.m., Monday through Friday. For a list of district office locations, phone numbers and directions, visit the “District Offices” page on dor.in.gov.
Businesses Required to File When Reporting Zero Dollars
A Failure to File Return Notice is sent to business customers when DOR’s required tax return for the tax period and tax types indicated on the notice is not received.
Businesses who have no tax to report during a taxable period must file a return reporting zero dollars of activity or tax collected. This can be done by creating an INTIME account using the Letter ID on the notice they received. Tax amounts may be paid after logging in to INTIME. If the tax return listed on the notice has already been filed, business customers can submit an INTIME message with their confirmation number and date of submission. The INTIME User Guide for Business Customers is available to help walk them through the process.
If a business is no longer operating, the owner is required to submit an Indiana Business Tax Closure Request (Form BC-100) to DOR in one of two ways: 1) Use INTIME to submit Form BC-100 by selecting the “Close Business tax account” option on the “Tax account registration” panel, located under the “All Actions” tab or 2) download Form BC-100 and instructions from the Business Tax Forms page and mail or fax to DOR.
If the tax account isn’t closed via INTIME or the Form BC-100 isn’t filed, DOR may continue to send bills for estimated taxes. Late filed returns are subject to a penalty of up to 10%, and a minimum penalty of $5.
Holiday Schedule
All DOR offices will be closed on the dates shown below.
DOR is Hiring
DOR is hiring for a variety of positions throughout the agency. Positions may be available in locations outside downtown Indianapolis. Visit workforindiana.in.gov for information on competitive benefits such as affordable health care, retirement plans, generous paid leave and career development opportunities, then search for Department of Revenue openings. |
