Indiana Department of Revenue sent this bulletin at 01/21/2021 10:10 AM EST
Changes to DOR's IRP System are Coming!
January 21, 2021
Dear Motor Carrier Customer,
In 2019, the Indiana Department of Revenue’s (DOR) Motor Carrier Services (MCS) began rolling out updates to our International Registration Plan (IRP) system. We are pleased to announce that a new update is scheduled to go live on Sunday, Jan. 24.
In addition to improvements for our team that will improve their workflow processes and increase efficiency, customers will see several new enhancements to our online system for plate returns and refunds and search features.
Plate Returns & Refunds
Carriers will be able to download refund requests and plate return forms by going to “Transactions” then “New Transaction” and selecting the appropriate link under “Plate”.
To request a refund, you must include the new Form GA-110LPR with plates you are returning to MCS.
Once approved and processed, carriers will see the refund as a completed transaction in the system.
Plate, VIN & Unit Searches
Carriers can navigate to the “Inquiry” function from the IRP home page or from the “Fleet Functions” page after selecting a fleet.
From the IRP home page, carriers can perform both plate and VIN searches (queries) for the associated IRP account.
From the fleet page, carriers can query by plate, VIN or unit numbers. This search is limited to the selected fleet.
Carriers can now view deleted vehicle transactions when doing a VIN or plate history search.
If you have questions about these changes, you may email the Motor Carrier Services IRP Section at IndianaIRP@dor.in.gov or call 317-615-7340, Monday through Friday, 8 a.m. – 4:30 p.m. EST.
Sincerely,
Motor Carrier Services Indiana Department of Revenue