MCS Carrier Connect

DOR MCS Carrier Connect

Indiana DOR's E-newsletter for Motor Carriers

August 2020, Issue 4

back on track

DOR Helps Indiana get
"Back on Track"

Check out our "Back on Track" plan. This plan details how DOR is re-starting initiatives that were previously delayed or had alternative deadlines due to the pandemic. Visit DOR’s COVID-19 webpage for more information on how DOR is pulling together with our customers through these challenging times. 

Update: OSOW Permits for COVID-19 Relief Supplies/Services 

As of August 3, the process to obtain oversize/overweight permits for vehicles hauling goods and supplies intended for emergency pandemic response/relief has changed.

To apply for these permits, carriers must now contact INDOT Freight Manager Leslie Morgan by email. Upon approval, INDOT will issue a carrier-specific emergency permit that can be used in conjunction with these loads.

These permits are intended only for loads of materials and supplies being hauled for emergency response or relief due to conditions caused by COVID-19. Loads cannot travel over legal weight limits when the materials or supplies hauled can no longer reasonably be considered part of the emergency response or relief efforts, even if the emergency permit is still valid.

DOR's Oversize/Overweight Permit Team will continue to handle applications for all other OSOW permit types. 


New OSOW Permitting System
Coming in 2020

DOR and the Indiana Department of Transportation (INDOT) continue to work with ProMiles to develop a new oversize/overweight permitting system that is safe, accurate and provides customers with efficient service. OSOW team members at DOR, INDOT and Indiana State Police will begin comprehensive testing in August. If all goes well, beta testing with a select group of customers will begin in late-September. We will contact beta testers with more information closer to the date. Depending on the outcome of testing and any additional programming needs, the new permitting system could be available as early as Fall 2020.

Helpful Links

Update: Customer Service Appointments

Need in-person assistance to get your registration, plates or permits? Our MCS team can help. Before setting up an appointment, you may want to check on any online services available. If you still need to talk to someone in-person, service is available at MCS by appointment.

After making an appointment, an MCS team member will contact you to complete as much of the transaction as possible by telephone and email. Customers who arrive at MCS without an appointment may experience longer-than-expected wait times or may be asked to make an appointment for a later time or date. In accordance with Governor Eric Holcomb’s #MaskUpHoosiers initiative, masks are required. 

Some INtax Functions are Moving to INTIME in September

On September 8, 2020, DOR will kick off the second rollout of the four-part Project NextDOR tax modernization project. This rollout will allow business customers with sales and withholding tax obligations to begin registering for the e-services portal, the Indiana Taxpayer Information Management Engine (INTIME) beginning on September 8.

Check out which tax types are moving to INTIME in Rollout 2 and which tax types will remain in INtax in the graphic below. Please note that the fuel tax listed under INtax does not reference MCFT or IFTA.

Intax to INTIME

Click the image above for a larger version.

Learn more about Project NextDOR and what it means for your business at

Don't Forget! There Are New Templates for IRP Renewals

Did you know, the new IRP system update went live on June 14? One of the major changes in the new system are the new Excel templates and requirements for uploading files for qualified accounts. Please review the information on the MCS online transaction system for more details, including an instructional video, training materials and links to the new required templates.

Remember to Renew your IRP Registration for November

You may now renew IRP registration(s) valid for the period beginning on Nov. 1, 2020, through our online IRP system. Renewing online is the quickest and easiest way to get your registration. Mailing in your payment may result in processing delays that could lead to expired registrations.  

If you have any questions, you may contact our office at (317) 615-7340, Monday through Friday, 8 a.m. - 4:30 p.m. EST.

DOR Wants to Hear from YOU!

Please help us provide quality content  for motor carriers by taking our brief survey. We are always looking for ways to improve our communications and this survey is the perfect chance to let us know what you want to see in this newsletter.