Important INTIME Information

Over the last two weeks, the Indiana Department of Revenue (DOR) has introduced Hoosiers to Project NextDOR and INTIME—the agency’s four year modernization project and online portal. In Part 3 of 4, DOR demonstrates how specific users will register with INTIME after September 3, along with introducing the new electronic Power of Attorney process and outlining how customers can get their INTIME-specific questions answered. Check in with ProjectNextDOR.dor.in.gov at any time for more information!

Register with INTIME One of the common questions we have received is how to register for INTIME. Click on the photo to the right to watch a short video that demonstrates how specific users can register once the first rollout launches on September 3.  As a reminder, INTIME will only be available for Corporate Income, Partnership and S Corporation, Utilities Receipt, Financial Institutions, Non-Profit and Aircraft customers. If you are unable to view the video, visit ProjectNextDOR.dor.in.gov

The Practitioner Quick Start Guide The Practitioner Quick Start Guide is another great resource that helps customers walk through the process of registering for the INTIME e-services portal while also providing helpful tips to ensure an easy transition into the new system.

New and Improved Power of Attorney Process

DOR has collaborated over the last year with tax practitioners around the state to address the complexities of submitting a Power of Attorney. INTIME will provide the option to submit an electronic Power of Attorney (or ePOA) to streamline the establishment of a POA relationship.  

Dedicated Customer Service Representatives

As with any new program, we want to assure our customers they will be taken care of during this time of transition. DOR will have dedicated Customer Service Representatives available to help all customers and tax practitioners with their INTIME questions starting September 3.

On or after September 3, customers are encouraged to call 317-232-2240 and select option “1” for all questions regarding INTIME.

For more information regarding INTIME, visit ProjectNextDOR.dor.in.gov. If you have not subscribed to DOR’s e-newsletter Tax Bulletin, subscribe now to receive the latest DOR news and announcements.

Next week, we will be sending Part 4 of 4 to give customers an idea of what to expect after September 3. Stay tuned!