Webinar Recording and Slides: Ride Lake County Paratransit Service Virtual Orientation Meeting

View as a webpage

Lake County and Ride Lake County Banner

Ride Lake County Paratransit Service Virtual Orientation Meeting Recording & Presentation

Dear Local Partners,

We appreciate everyone that attended one of our virtual orientation sessions on March 4. At the meeting, we overviewed the new Ride Lake County service and answered dozens of questions. For your reference, below is a link to the webinar recording and presentation slides. 

Paratransit Service

We are excited to launch the new Ride Lake County service on May 1. As we've seen already, residents will often call their local municipality, township office and many of our local partners with questions about any new service, even if that local agency is not directly involved. Please utilize the webinar recording and presentation slides as a reference as you help assist residents with inquires. 

Also remember that Lake County will begin distributing a Rider's Guide, brochure, frequently asked questions and more to our local partners in the coming weeks. These materials will also be found online at lakecountyil.gov/RLC

We thank you for your assistance in helping with the successful launch of Ride Lake County. If you have any questions about the new service, feel free to contact me at jsurdam@lakecountyil.gov or 847-377-7400.

Joe Surdam
Paratransit Coordinator
Lake County Division of Transportation



cropped RLC poster

Title VI Program Notice

All Ride Lake County services operate without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint by contacting Pace or the Lake County Division of Transportation.