Prairie Lakes AEA recently implemented ICN's Managed Voice Service (MVS). Read how Mike Schmidt describes the inter-office connectivity, and the mobility the new Voice service provides its employees.
"The primary benefits for our agency have been the inter-office connectivity, unified communications and mobility. Callers now see our offices as one entity and receptionists can answer incoming calls regardless of location."
ICN is gearing up for orders that were recently placed by K-12 school districts for the 2019-2020 school year. The following are a few of the recent e-rate highlights.
19 schools increased subscription of Internet bandwidth from 200-300 Megabits per second to 1 Gbps.
Two eligible schools increased bandwidth to 2 Gbps.
ICN has a new bandwidth leader. A K-12 school subscribed to 6 Gbps Internet service.
In the last few weeks, ICN customers reported an increase in robocalls and Caller ID spoofing. Some of the calls appeared to be selling insurance, while other customers reported hearing silence (dead air).
This month, the ICN and CenturyLink enabled the Spoofed Call Blocking feature, which helps prevent these calls from being accepted.