August 2013 DC DMV e-Newsletter

DC DMV
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August 2013

Online Services Just for You!

Skip the Trip

When registering your vehicle in the District of Columbia, it must have a DC inspection first. The DC Inspection Station is located at 1001 Half Street, SW 20024. Although inspections are done on a first come, first served basis, customers may also  schedule an appointment online.

DC DMV offers its customers more than 40 online and mail services. Visit the website at www.dmv.dc.gov. It's available daily from 6am-11:59pm, making it accessible to customers outside of the agency's regular business hours. "Skip the Trip!" No lines online.

DC DMV Website Address

Looking for DC DMV online? Make sure you have the correct website address. Find us at www.dmv.dc.gov.

Become a DC DMV Twitter Follower and Facebook Fan

DC DMV communicates with its Twitter followers and Facebook fans, Monday - Friday from 8am-5pm. Follow and Like us to receive important DC DMV information.

DC DMV is a Winner!

Three 2013 AAMVA Awards

DC DMV is a winner three times over. At the annual Region 1 conference of the American Association of Motor Vehicle Administrators (AAMVA) in Dover, Delaware, DC DMV Director Lucinda Babers accepted three Public Affairs and Consumer Education (PACE) awards. The agency took top honors for:

1. Best Website, Externally-Produced;

2. Best Print of Electronic Newsletter, External; and

3. Best Photo Taken By a DMV Employee.

"These awards represent the hard work of DMV employees to promote the agency's services, particularly its online services as we encourage people to "Skip the Trip" and use DMV's online and mail services."

Babers also said that revamping the website was a collaborative effort between the Office of the Chief Technology Officer (OCTO) and DMV. "Updating the agency's website was a major undertaking, and the success is due to teamwork."

 

Holiday Closing

Labor Day 2013

In observance of Labor Day, all DC DMV locations will be closed on Saturday, August 31 and Monday, September 2. Regular business hours will resume on Tuesday, September 3, 2013. Be safe and enjoy the holiday.

Ticket Tips

Sample DC Vehicle Registration Card

After spending time in the District of Columbia running errands, visiting friends, shopping, or eating, you return to your vehicle and there is a ticket on the windshield. You read it and realize that the make and model on the ticket is different from your vehicle. What do you do?

Tip: 

1. Submit a request for adjudication via mail or online. You also have the option to attend a walk-in hearing.

2. Provide DC DMV with all of the information regarding your situation, including a copy of your current vehicle registration, which shows the make and model of your vehicle.

3. Register for the email ticket alert service. By doing so, you will receive an email when a decision has been made.

4. Be patient. It may take at least six months before you receive a hearing decision letter from DC DMV.