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Welcome Acting Director Melinda Bolling
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Welcome Acting Director Melinda Bolling!
Message from the Director
Hello DFHV universe! I am honored to be appointed by Mayor Bowser as the Acting Director of this great agency. Over the coming days and weeks, I look forward to meeting you and learning more about the for-hire industry. I am interested in all perspectives from this industry; from taxi, limo, or private vehicle drivers; to companies that serve the District of Columbia; to passengers; and residents of all stripes. As I continue to settle in, my team will be reaching out to offer you the opportunity to share your insights with me. Please take us up on the offer so I can learn all there is to know about for-hire vehicles. Hope to see you soon! Learn more about Acting Director Bolling.
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License plates must be visible. Do not cover your license plate with any cover that obstructs the plate. Vehicles with obstructed tags are subject to a $50 fine.
All taxis must accept credit cards and electronic payments. Customers who are told they can only pay in cash may file complaints with DFHV. Drivers who do not accept electronic payments are subject to fines of $100. Additionally, all taxi drivers must be using their meters. If a driver is not using their meter or their meter is not working correctly, they can be fined $500. Signs asking for cash only are also prohibited.
Non-District Limousine (NDL) permit holders
Don’t forget to use the DFHV Limo App, available for iOS and Android, when you are operating in the District. The app is a requirement and DFHV Vehicle Inspection Officers enforce its use. Have questions? Contact Karl Mohammed at karl.muhammad@dc.gov.
You can skip the trip and use our online submission tool. This allows companies and operators to make online submissions for the following transactions:
- Driver’s License Renewal Updates
- Vehicle Insurance Updates
- Address Changes
- Phone Number Changes
- Email Changes
The DFHV Client Services Division will process updates daily. For additional questions, please feel free to contact the DFHV Client Services division at 202-645-7300 or dfhv.clientservices@dc.gov.
- U-turns can be dangerous. Follow the rules and don’t make illegal u-turns.
- Slow down and obey the speed limit. Higher speeds are more likely to cause injury or death.
- Give bicyclists space. Don’t park in the bike lane or double park; this forces bicyclists into busy roads.
- Blocking bike lanes, bus lanes, or lanes of traffic is dangerous for all users. Use designated pick-up and drop-off areas instead.
- Always stop at stop signs and look for pedestrians and bicyclists. Always stop for pedestrians at crossings and wait for them to cross before continuing.
Protect yourself from car theft
You may have heard reports of car theft and carjackings over the last few months. Unfortunately, for-hire vehicles are often targets for this type of crime. Always be aware of your surroundings and if something doesn’t feel right, trust your instincts. Please remember that your vehicle can be replaced but you cannot. If you are in a dangerous situation, please comply and do not try to fight back. If your vehicle is stolen do not try and chase after it. Call 911 and your insurance will cover your vehicle. There are several things you can do to protect yourself from car theft.
- Always lock your car
- Never leave your vehicle idling/running unattended – even if your key fob is on you, someone can still drive off with your car until it stops, or gas runs out
- Always keep track of your keys, never leave them inside the vehicle
- Do not leave children unattended inside your vehicle
- Park in a safe spot
- Stay alert and aware of your surroundings
- If you see suspicious activity, report it anonymously by calling (202) 727-9099
· If you are a victim of a crime, report it immediately by calling 911
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Department of For-Hire Vehicles
2235 Shannon Place, SE, Suite 3001
Washington, DC 20020
202.645.7300
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