District of Columbia - Wireless Terms and Conditions and Privacy Policy

District of Columbia

District of Columbia - Wireless Terms and Conditions and Privacy Policy

If you choose to opt-in to receive wireless messages from the District of Columbia, you agree to the following terms & conditions. To stop receiving messages, text STOP to 202451. For help, text HELP to 202451.

Most wireless service providers provide text messaging service. While there is no charge to sign up for wireless updates, your wireless service provider may charge per message. Check with your provider for details on additional costs.

Terms and Conditions

User Privacy: The District of Columbia will not share nor use your mobile number for any other purpose than for updates from District of Columbia agencies.

User Fees: The District of Columbia does not charge recipients to receive text messages. However, message and data rates may apply.

Frequency: Message frequency varies.

Opt-Out: To opt-out (discontinue receiving messages from the District of Columbia), reply STOP from your mobile device to 202451. We will confirm your Opt-out by text and you will not receive any additional messages from the District of Columbia unless you opt-in again.

Warranty: The District of Columbia is not liable for any delays in the receipt of any SMS messages connected with this program. Delivery of SMS messages is subject to effective transmission from your wireless service provider/network operator. Carriers are not liable for delayed or undelivered messages

Use Case Descriptions: The District of Columbia will send SMS messages related to updates around District services, programs, and news.


If you have questions or problems or need assistance, please contact support@granicus.com


Privacy Policy

Privacy Policy: The District of Columbia respects your privacy. We will only use information you provide to transmit your text message. Nonetheless, we reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide an organization the information in connection with the wireless message service, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If we, in our sole discretion, believe that any such information is untrue, inaccurate, or incomplete, we may refuse you access to the Service and pursue any appropriate legal remedies. Please visit this page for the full text of our privacy policy.