DHS News -October 2016 Edition

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October, 2016

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64 New York Ave., NE, Washington DC
20002 

Phone: 202.671.4200

www.dhs.dc.gov

Director:
Laura Zeilinger

Chief Operating Officer:
Sharon Kershbaum

Interim Chief of Staff:
Jenna Cevasco

Editor
Dora Taylor

Graphic Designer
Jonell Kirk


How DC is Responding to DV in its Communities Family by Family

DV Blog image

On one day in 2015…511 victims were served by domestic violence service providers in the District. Of the 511 served in a single day, 302 victims found refuge in emergency shelters or transitional housing, and 209 victims received support services such as counseling, legal advocacy and children’s support groups.

In fact, the DC Coalition on Domestic Violence further reports that:

34,966 domestic violence-related calls were made to the Metropolitan Police Department in 2015 — or approximately 1 call every 15 minutes, representing a 6% increase over 2014 and a 13% increase since 2012.

27% of families experiencing homelessness in DC reported a history of domestic violence in 2015 and 15.3% were currently homeless as a direct result of a violent incident. Read more.


How Youth Providers Like Casa Ruby are Addressing Far More than Homelessness

Ruby


I have listened to a lot of sad, I mean really sad stories working with the most vulnerable residents in the District, but I’d never lost my composure in front of a reporter until I met “Amora.” At the tender age of 21, Amora is a transgender woman and a survivor of eleven years of human trafficking. Born in eastern Los Angeles at the end of an era of widespread crack cocaine use, Amora’s father sold her for some of the drug when she was only ten years old. Read more


DHS Introduces New Public Benefits Customer Service Hotline

call center

The new customer Call Center is responsible for all incoming calls regarding Temporary Assistance to Needy Families, Supplemental Nutrition Assistance Program, and Medical Assistance for District of Columbia Residents.  The Center provides high quality customer support, not limited to call handling.  Staff are equip to complete client service transactions, input and maintain client information, and process most other client transactions.  All calls are answered by a Social Service Representative who will review and process applications and recertification packets for benefits eligibility. The Call Center focuses on First Call Resolution. For more information about the Call Center, see here


DHS Participates in Purple Thursday 

DHS DV

For more information about how you can help #EndDVinDC, read more here.