Service Dog Safety

Colorado Department of Regulatory Agencies sent this bulletin at 02/23/2024 02:04 PM MST

PUC ADVISORY

It's the Law!

State law and PUC rules require passenger transportation providers, including taxis, shuttles, and Transportation Network Companies (TNCs), such as Uber and Lyft, to allow service animals to accompany passengers. Discrimination against a person with a service animal is illegal.

If you witness or a victim of, such circumstances, please contact the PUC online, via our complaint form (below), or call the Consumer Affairs hotline, at (303) 894-2070, Option 2.

complaint form

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