City Views December 2019 newsletter

Having trouble viewing this email? View it as a Web page.

Winter CityViews 2019

                                                                                                                                December 2019

City Hall winter

Holiday closures

City Hall will be closed for the winter holidays from Dec. 25 to Jan. 1. A number of City facilities will also have adjusted hours. Learn more at

Head downtown in December

Enjoy free parking downtown on weekends in December. All major street parking and parkades in Downtwon Kelowna are free every Saturday and Sunday this month.

Winter Activity & Program Guide

Put the "win" in winter! Register now for programs in the Winter Activity & Program Guide.

General registration opened Dec.10 and Adult Sports & Leagues opened Dec.11.

Additional registration dates are:

  • Dec.12 at 7 a.m. – Aquatics & First Aid
  • Dec.13 at 7 a.m. – Programs for persons with DiverseAbilities
Winter guide

Business Licence renewals due

Do you own and operate a business in Kelowna? Business licence renewal notices are in the mail and are due on Jan. 15. Visit for more information.

City News

Get involved!

winter person

Engaged communities are strong communities. Have your say Kelowna: visit to join the conversation and share your voice on City projects and initiatives.


Budget 2020 deliberations tomorrow

Budget 2020

The City's 2020 Budget is now available for review online. On Thursday, Dec. 12, tune-in to hear Council deliberate budget requests at an all-day Meeting starting at 9 a.m. For a quick-look summary of what is being proposed, read the Budget Connect factsheet.

The proposed provisional 2020 budget prioritizes:

  • Improving public safety 
  • Advancing park developments
  • Expanding YLW Airport to bolster economic resiliency
  • Ensuring a socially responsible and inclusive community
  • Improving transportation alternatives
  • Commitments to environmental protection
  • and more!

Proposed is an overall taxation increase of 3.9 per cent for 2020, of which 2.08 per cent is the general municipal tax demand increase and 1.82 per cent is for an increase to the infrastructure levy approved during the 2019 budget. This would result in an $81 increase (or $6.75 per month) for the average single-detached home in Kelowna. Council will then review the budget for carryovers in March and emergent requests in April, which is when the final 2020 tax demand increase is set.

Budget video image

Watch the A look at the City's budget video to learn more about our overall budget process, what types of items are included and how we pay for things? Click on image to view. 

For more information about the City's budget, visit On Dec. 12, join the conversation on social media using the hashtag #kelownabudget as we tweet the decisions as they happen. You can tune-in to Castanet's live Council feed to hear the deliberations.

An update on homelessness this winter

Our goal through the Journey Home Strategy is to eliminate the need for anyone to have to shelter outside and we continue to work with community partners to reduce the number of people who are sleeping outdoors.

In late November, with shelters operating at capacity, the City acted on its legislated obligation to provide public sites for outdoor overnight sheltering. The City designated two sites: the base of Knox Mountain Park near Poplar Point Road (565 Poplar Point Rd.) and a park off Recreation Avenue (551 Recreation Ave.). Only Recreation Ave. has been used to date. We provided basic amenities and worked with the Lived Experience Circle on Homelessness to identify additional supports for the people at these sites, including on-site secure storage, warming items, a warming tent, transportation to support services and security patrols. We also partnered with the Central Okanagan Community Food Bank to coordinate delivering food to the Recreation Avenue site seven days a week.

Significant efforts are also underway to identify indoor solutions: two temporary solutions have been announced by the City and our community partners.

Fuller Place(555 Fuller Ave.) is temporary bridge housing for up to 40 people currently experiencing homelessness who are awaiting the move into housing with supports. By moving people into Fuller Place from existing shelters, up to 40 spaces will open up to accommodate some of the people sheltering outside. Fuller Place will open mid-December, is funded by the Province and will be operated by the John Howard Society of Okanagan & Kootenay.

The Welcome Inn (1265 Ellis St.) is a new service provider, established to operate a temporary winter shelter that will accommodate up to 20 people at first. Funded by the Province, its goal is to eventually operate 24/7 for up to 40 people but depending on staff and volunteer capacity, the shelter may initially open overnights only. 

Both Fuller Place and the Welcome Inn will close on March 31, 2020.

We know that there is still work to be done. We support the Journey Home Strategy and Housing First model and will continue to advocate and support provincial and community efforts to address the complex issues around homelessness.

Learn more at

Snow time = go time

Snow clearing

Snowy winters unite us as Canadians. Together, with shovels in hand, we can make sure safe access is provided for all when the snow falls and step-up to help out those who may not be able to help clear the way. After a snow fall, the City will:

  • Deploy its 26 snow plow trucks to clear snow across the city
  • Clear snow and de-ice approximately 1,639 km of municipal lane based on priority status
  • Clear snow from City property sidewalks and active transportation corridors like the Okanagan Rail Trail with our eight sidewalk plows

As a resident you can help by:

  • Moving parked vehicles off the roads to accommodate swift and efficient plowing
  • Being patient as roads are cleared based on priority status
  • Signing-up for the Snow Routes e-subscribe channel if you’re on a snow route
  • Clearing your driveways and sidewalks fronting your property
  • Consider becoming a Snow Angel by helping a neighbour out or nominating a Snow Angel on your block

For more information about snow removal and priority routes, please visit

Seasonal winter fun activities

Stuart Park winter

Stay active this winter while enjoying our spectacular natural environment.

Enjoy free skating at the Stuart Park ice rink this season, open daily from 6 a.m. until 11 p.m., weather permitting. Warm up at the firepit and enjoy the twinkling lights surrounding Kelowna’s signature outdoor rink. Before you head out, check ice conditions and maintenance on the still-image webcam. Skate, helmet, and EZ bar rentals are available on site from 11 a.m. until 8 p.m., with the exception of a 6 p.m. closure on Christmas Eve and full closure on Christmas Day.

You can also check out the public skating at three indoor rinks in Kelowna. Rutland Arena, Capital News Centre, and Memorial Arena offer skating for the whole family. Check the skating schedule before you go.

If skating isn’t your forte, take a stroll along the waterfront or take a hike through one our City’s hidden gems. There are so many ways to get Active by Nature in Kelowna! Watch our winter video and get inspired to get out and get active this month.

Save the date for these fun festive family events:

YLW winter travel tips

YLW winter with passengers

YLW is anticipating another busy holiday travel season, with over 100,000 passengers expected from Dec.19 to Jan. 8.

Follow these tips to make your travel experience a breeze:

  • Arrive early! Check in and drop off baggage at least 90 minutes before domestic flights and at least two hours before international flights
  • Consider alternate transportation to the airport, such as shuttles, taxis, public transit or having a friend drop you off. If you need to park, reserve a spot in the Valet parking area.
  • Know what you can bring through security. Search CATSA’s permitted and non-permitted lists to see what items can be packed in your carry on and checked baggage
  • Flying with young travelers? Arrive early and channel some of that extra energy in our new active Family Adventure Zone. Climb and slide on our new playground or cozy up and read a book in our little library

For more travel tips, visit

SEKID office closing, now City utility

The former South East Kelowna Irrigation District office will be permanently closed to the public as of Friday, Dec. 20 and the website will redirect visitors to

Inquiries should be directed to the appropriate department within the City of Kelowna.

For water related issues and after hours and emergency inquiries, contact the Civic Operations’ call centre at 250-469-8600. For account information, including water on/off requests contact Utility Billing Customer Care at 250-469-8757 during regular business hours.

For 24/7 access to City of Kelowna information and online services, visit