Helix Water District Now Offering WaterSmart Phone Consultations

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Helix Water District Now Offering WaterSmart Phone Consultations


Are you interested in learning how you can reduce your indoor or outdoor water use, from the comfort of your home? Helix Water District (HWD) is now offering WaterSmart phone consultations to HWD customers.

Helix’s conservation specialists are available to provide personalized recommendations over the phone regarding your water use and ways to improve your water efficiency. Possible topics include:

  • Troubleshoot possible causes of high bills
  • Indoor water use efficiency
  • Outdoor water use efficiency, including efficient irrigation technology and water-wise plants
  • How to check for leaks
  • How to monitor your water use

The phone consultations replace HWD's free in-person home water use evaluations, which have been temporarily suspended to help keep both staff and customers healthy during the coronavirus pandemic.

HWD customers can email conserve@helixwater.org to schedule an appointment. Please provide the following information:

  • Name and phone number of the person who will be on the phone
  • Water account number (if known) and/or service address
  • A brief summary of the water-related questions you would like to discuss

Not sure who your water district is?  Visit the San Diego County Water Authority's Find You Water District page. 

To learn more about other San Diego County Water Authority WaterSmart rebates and incentives that are available, visit www.watersmartsd.org



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