Roseville Utilities Monthly Update May 2020

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You may qualify for a bill credit

These are challenging times for everyone. Roseville Electric Utility is here to help with a new program for Roseville residents. The Electric Residential Relief Program offers income-qualified residents a one-time credit on their electric bill. Roseville residents may also be eligible for a Rate Assistance Program, which provides a monthly discount for those who qualify. For more information, call (916) 774-5300 or visit roseville.ca.us/assistance.

Get your sprinklers ready for summer

Summer will be here before you know it, and now is the perfect time to make sure your sprinklers are working their best for a healthy and water-wise landscape. Here’s what to do:

  • Turn on your sprinklers one zone at a time and look for any broken, clogged or misdirected sprinklers.
  • Check for soggy spots or pools of water in your yard and near your sprinklers. These could be signs of a broken pipe or loose connection.
  • If you need to replace sprinklers, look for high-efficiency rotator sprinklers. They deliver water in heavy droplets that is more easily absorbed by the soil so more water gets to your plants and less is lost to evaporation.  
  • And, don’t forget to check soil moisture before running your sprinklers to make sure you’re delivering the right amount of water.

Need help with your irrigation needs for your outdoor landscape? Schedule a call with our water efficiency staff or visit roseville.ca.us/housecall for more information.

Simple ways to save while you're at home

The temperature is starting to heat up, and so is your home. Here are some simple ways to cool down your house without turning on your air conditioner.

  • Use a ceiling fan - Air moving in the room will help you feel cooler; but like a light bulb, make sure you turn it off when you leave the room.
  • Draw the blinds or curtains - Even efficient windows will let in heat; keep your home cool by blocking out the sun
  • Open some windows - Early mornings or late evenings are a great time to open a window, and pre-cool your home for the day.

For more energy-saving tips, visit roseville.ca.us/lowermybill

Explore crafts, games, and science at home

We've got at-home learning opportunities for grades K - 5 as well as activities for the whole family. Take a nature walk, learn about shadows, make your own water cycle, or design a garbage truck. There’s something for everyone on the Utility Exploration Center educational resources page. Learn about your utilities while having some fun and keeping your family active and engaged.

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Scams

Beware of utility scams

We have had reports of customers receiving calls demanding immediate payment of their utility bills to avoid disconnection. Please remember that the City of Roseville will never call to demand immediate payment. If you ever receive a phone call from someone claiming to represent the City of Roseville Utilities, it is always best practice to hang up before giving them any information and call our direct number (916) 774-5300. Do not call them back on the number they have given you as that is part of their scam.

 

Free trash

Did someone say free trash for a year?

We did! As a Placer County resident, sign up for the One Big Bin email newsletter by May 31 and you'll automatically be entered for a chance to win! Enter today

Water quality report

Water quality report now available

We’re pleased to present you with the annual report on city provided drinking water. As in past years, we have complied with all state and federal regulations regarding water quality. Get the latest report here.

 

Garbage truck

Extra trash and recycling and green waste pickup available

Because you are at home more than usual, trash and recycling has increased as well. As we manage this global health crisis, know we are here to provide reliable trash, recycling, and green waste services. Learn more about services we provide, including extra pick up for both trash/recycling and green waste.

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