City of Ontario, California sent this bulletin at 03/30/2020 11:00 AM PDT
Ontario Updates
A Video Message from Mayor Paul S. Leon
CLICK TO PLAY VIDEO
Tap Water is Safe to Drink
Ontario Municipal Utilities Company (OMUC) would like to assure the community that the water we provide remains safe and meets all water quality standards set by regulatory agencies. The novel coronavirus (which causes COVID-19) has no impact on the quality or supply of your tap water. OMUC uses conventional water treatment methods to ensure customers receive safe and reliable water. The treatment process physically removes, disinfects and/or chemically inactivates viruses, bacteria and other micro-organisms.
SoCalGas Warns Customers About the Rise of Utility Scams During COVID-19
Southern California Gas Co. (SoCalGas) today reminded customers to be on alert for potential scams targeting utility customers during the COVID-19 outbreak. One common scam involves telling customers they must pay their gas bill immediately or their natural gas service will be disconnected. SoCalGas does not call customers seeking payment. Additionally, on March 13, the utility announced it had suspended service disconnections for customers who are struggling to pay their bills until further notice. This decision was made to support the health, safety and wellness of our customers during this crisis. SoCalGas is providing the following tips on how to recognize and respond to these scams:
Be on the lookout for these common scam tactics:
Caller ID spoofing with calls that appear to be coming from SoCalGas. The caller may try to sell products, collect personal information, or collect payment on your gas bill. Please note that SoCalGas will never ask for payment through the phone.
Phishing emails, texts and social media posts with malicious attachments asking you to send personal information or money to another entity.
Utility imposters appearing at your place of residence or business demanding payment.