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A Message From Your City Council
Mayor Paul S. Leon
Mayor pro Tem Ruben Valencia
Council Member Alan D. Wapner
Council Member Jim W. Bowman
Council Member Debra Dorst-Porada
As your City Council, we would like to share with you the Ontario Community Newsletter for October 2019. As the elected policymakers for this community, we value the input and feedback of our residents, businesses and stakeholders. To that end, the City commissioned the Rose Institute of State and Local Government of the Claremont McKenna College to conduct its 2019 Resident Satisfaction Survey on the quality of municipal services and the priorities and challenges facing our community.
The survey results show that residents are generally very happy with life in Ontario. 85.8% are very satisfied or satisfied with City services. 78.8% say that Ontario is headed in the right direction.
Among specific City services, the Fire Department and Integrated Waste Department scored the highest levels of satisfaction, with ratings of “very satisfied” or “satisfied” from 92.8% of residents. The Police Department is a close third with ratings of “very satisfied” or “satisfied” from 88.6% of residents.
We also heard what is important to our residents – a desire for new shopping and dining opportunities, seeking ways to ease traffic congestion, and further addressing homeless issues, to name a few. Another interesting insight from the survey was a request for more community information and opportunities for engagement with City Hall. All of these requests and recommendations shed light on how we can all work together to make Ontario the premiere community of the Inland Empire. We hope as you read this monthly newsletter it will provide you with valuable information as a resident, business owner, or occasional visitor in the City of Ontario. Share and sign-up here.
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Ontario Living at its Best
 What brings a community to life are all the connections that people create and build with each other. All of the departments and programs within Community Life & Culture help to build that shared community whether it is through sports activities, art exhibits, or children events. Check out the Autumn 2019 Ontario Living Magazine and learn about pickleball the new craze in sport activities, the History of Dia de los Muertos – the Day of the Dead, and KinderGo.
Check out the number of new programs available to Ontario residents. Have you heard of pickleball? It combines tennis, badminton and ping-pong!
Starting Thursday, October 3rd through November 19th visit the History of Dia de los Muertos: Eternal Roots exhibit. Dia de los Muertos (Day of the Dead) emphasizes the remembrance of past lives and a celebration of the continuity of life.
We celebrate Our Story at the Ontario Festival of Arts this October 19th from 11 AM to 7 PM. Visit over 50 artist booths, and enjoy a variety of music and dance.
Read more here.
Halloween Safety!
 Halloween and Dia de los Muertos are lurking just around the corner! The City of Ontario wants to share some great safety tips to help ensure a safe Halloween. And remember, The City of Ontario hosts an annual Halloween costume parade and contest here at City Hall on October 31st! Learn more here!
Don’t let tragedy ruin the fun for your children this month. The Fire and Police Departments would like to offer these safety tips:
- Never leave children unattended;
- Plan costumes that are bright and reflective. Make sure that costumes are short enough to prevent tripping, entanglement or contact with flame;
- When shopping for costumes, wigs and accessories purchase only those with a label indicating they are flame resistant;
- Obtain flashlights with fresh batteries for all children and their escorts;
- Review with your children the principle of “Stop-Drop-Roll,” should their clothes catch on fire;
- Take extra effort to eliminate tripping hazards on your porch and walkway that may prove hazardous to young children rushing from house to house;
- Consider fire safety when decorating. Do not overload electrical outlets with holiday lighting or special effects, and do not block exit doors;
- Always keep Jack O' Lanterns and hot electric lamps far away from drapes, decorations, flammable materials or areas where children and pets will be standing or walking;
- Wait until children are home to sort and check treats. Though tampering is rare, a responsible adult should closely examine all treats and throw away any spoiled, unwrapped or suspicious items;
- Drive carefully and be alert when driving in areas where children are trick-or-treating.
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Have you ever just wanted to know the facts? Nothing more – nothing less. The City of Ontario publishes a series of fact sheets known as Ontario By The Numbers, (OBTN).
Here in the City of Ontario, you can take a quick look at the city’s revenues and expenses in the OBTN versus reading a few hundred pages in the budget book.
How about getting a quick look at the Police Department and where we stand as a safe community? Or did you know that the Fire Department answers a 911 call under 10 seconds 98.9% of the time? Learn all about our City by visiting Ontario By The Numbers.
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The Toyota Arena
 Just in case you missed it, the arena in Ontario, which you have always known as Citizens Business Bank Arena, had a renaming this past summer. As of July 1, 2019 the facility is now known as the Toyota Arena and has inked a 10-year naming rights deal. Although the facility has been renamed, Citizens Business Bank remains a partner.
Read more here.
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Downtown Community Benefit District
 For many years, the City of Ontario has desired to work with Downtown Ontario property owners to unlock its economic potential. In July 2018, the City contracted with New City America to work with property owners to investigate and assist with the formation of a new Downtown Ontario Community Benefit District (CBD). Efforts of this type, by and among property owners, have been utilized by a number of cities as a vehicle for revitalization of historic downtown areas across the country.
Read more here.
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Made in Ontario Mashup Video
Click to play!
 The City of Ontario elevates the quality of life by creating urban lifestyle districts that create sustainable places to live, work and play. Located just 35 miles east of downtown Los Angeles, the City of Ontario is ideally situated as a gateway to Southern California. With major freeways, rail transportation and the International Airport, Ontario offers the rest of the world the opportunity to be a part of a culturally diverse community with rich history that is well positioned for quality development and economic sustainability for its 177,000 residents. Complementing its business and residential core, Ontario offers premium entertainment venues such as the Ontario Convention Center, Toyota Arena, and the Ontario Mills Mall.
For more videos, check out the City of Ontario Youtube page: https://www.youtube.com/user/CityofOntario
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October 19
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Every Thursday
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October 26
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October 31
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November 5
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Sundays, 8AM @ Bandstand
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 Copyright © 2019 City of Ontario. All rights reserved.
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