Phone Line to Aid Vaccination Appointments
County of Marin, California sent this bulletin at 03/05/2021 05:08 PM PST
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Phone Line to Aid with Vaccination Appointments
We’ve been hearing from folks that some of our seniors, those without internet access, those living with disabilities and those needing interpretation services are having a hard time making vaccination appointments since primarily an online process. Pleased to announce that the County now has a phone number to serve these residents. Hope you will pass along to those you know that need assistance. Thank you!
Starting today, Marin County residents who have been unable to make their own COVID-19 vaccination appointments via the internet can call a new Access Service Center at 833-641-1988 to get assistance from a real live human being.
The Marin Access Service Call-Center is intended for local residents without internet service who need assistance with registration, transportation, and communication related to the vaccination process. Those eligible to receive call center assistance are:
- age 65 or older
- living with disabilities (all ages)
- in need of home care or personal assistance
- need language interpretation (including ASL)
- have limited or no internet access
- need help arranging transportation to and from an appointment
The Access Service Call Center is a collaboration between the Marin County Department of Health and Human Services (HHS) and Vivalon, the San Rafael-based nonprofit, formerly known as Whistlestop. Staff members from County HHS, Vivalon, the all-volunteer Marin Medical Reserve Corps and disaster service workers (DSW) from the both the State and County of Marin employee ranks will assist callers from 8 a.m. to 5 p.m. each weekday until the pandemic subsides.
A second appointment hotline for eligible vaccine residents of all ages is offered through the State of California at (833) 422-4255.
For more information, please read the recent press release.
Contact Info:
Supervisor Katie Rice
415-473-7825
krice@marincounty.org
District 2 Aides:
Nancy Vernon
415-473-7351
nvernon@marincounty.org
Jen Gauna
415-473-6159
jgauna@marincounty.org
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Not all events are sponsored by the County of Marin. County of Marin sponsored events are required to be accessible. If you are a person with a disability and require an accommodation to participate in a County program, service, or activity, requests may be made by calling (415) 473-4381 (Voice), Dial 711 for CA Relay, or by email at least five business days in advance of the event. We will do our best to fulfill requests received with less than five business days’ notice. Copies of documents are available in alternative formats upon request. | |||
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