Power outages can happen at any time. Prolonged power outages can cause serious issues for people who rely on power for healthcare, meals or heating. PG&E recommends households purchase backup power to help during power outages. PG&E provides rebates on specific backup power purchases for qualified buyers. Interested customers must fill out a rebate application available from PG&E. Rebates are available for qualifying purchases made from January 1, 2021.

Learn more about backup power rebates from PG&E

The Home Energy Assistance Program (HEAP) helps low-income families pay their energy or heating costs. Eligible homeowners or renters may qualify for assistance in the form of specific payment amounts credited to their electric utility account, or other related financial assistance. Information is also available about energy conservation and practical tips to reduce energy costs. Priority for the HEAP program is given to elderly, disabled and families with small children. Certain documentation is required to qualify. Residents are asked to call and schedule an appointment to apply for HEAP.

Applications for HEAP are accepted by appointment only.

West Slope residents: (530) 621-6150 Tahoe Basin residents: (530) 573-3490

Review Home Energy Assistance Program (HEAP) Application

El Dorado County offers Housing Rehabilitation Loan Program to assist low-income families with home repairs that fix health and safety issues to meet code compliance standards. The program is designed as a gap financing program for applicants that do not qualify for a bank loan due to limited resources. Funds availability is first-come first-serve until funding is no longer available. Funding is provided through the Community Development Block Grant (CDBG) Program, the HOME Investment Partnership (HOME) Program and El Dorado County Loan Fund. Applicants must meet specific qualifying criteria for the Housing Rehabilitation Loan Program. See the Rehab Loan Brochure from El Dorado County to understand the process.

Please call (530) 621-5159 for more information.

Learn more about Housing Rehabilitation Loan Program

El Dorado County Chief Administrative Office (CAO) is charged with remaining prepared for emergency. The mission is to prepare El Dorado County to effectively respond to public health threats. Preparations include planning for health disasters, natural disasters, utility failures and local hazards. The CAO coordinates with Health & Human Services Agency (HHSA), Public Health Division, Environmental Management and El Dorado County Office of Emergency Services (OES). The CAO recommends that residents be informed, be prepared, get involved, and engage in training. Community Partner Information is available and a brief explanation of planning and response is provided.

Learn more from the county Chief Administrative Office

Recent wildfires have left considerable particulate matter (PM) in the air. The very fine particulates in smoke can cause health problems, especially in people with existing respiratory conditions. El Dorado County Air Quality Management District (AQMD) works hard to mitigate and eliminate air pollution in our region. Part of what AQMD does is educating the public on the importance of air quality, and what to avoid. AQMD offers Wildfire Information to help residents deal with the poor air quality. Additionally, on the AQMD website homepage, they provide a live monitoring of the Air Quality Index (AQI) in specific areas of El Dorado County. For more fire related information, AQMD outlines tips for fire safety, home fire safety and wildfire information. Any interested in other aspects of air quality can review Frequently Asked Questions or browse Air Quality Links.

Learn more from the Air Quality Management District