Service Alert 5/13

Dear Customer,

We understand your journey with us has not gone as planned, and we sincerely apologize for any inconvenience. Due to the ongoing delays from the trackside fire, Train 524 continues to be delayed. We remain committed to connecting customers to their final destination. As part of our Uber voucher pilot program, affected customers can use this link to redeem a $30 Uber voucher. https://r.uber.com/rpwuxvyumcb

Please note this link will expire at 11:00am and is only valid for Uber rides originating at affected stations for customers already onboard delayed trains to the drop-off location of their choosing.

Our staff is here to support you and make this process as smooth as possible. We understand that this arrangement might not suit everyone, and you may choose to wait the remaining delay time.

Thank you for your understanding and cooperation.