Capitol Corridor Trains now offer Free Wi-Fi

Wi-Fi? Why, Yes!
Capitol Corridor is pleased to announce that beginning this morning, November 28, 2011, we'll be offering complimentary Wi-Fi service through AmtrakConnect aboard all of our trains so you can stay connected during your trip. For more information about how to get connected, check the seatbacks on the train for an informational rack card or ask our onboard Wi-Fi Ambassadors who will be riding trains this week. 
To help get familiar with the free Wi-Fi service, here are answers to some of our most common Frequently Asked Questions:

What kind of Internet speed can I expect?
Our mobile Wi-Fi network relies on bandwidth provided by cellular carriers who have towers along our routes. The bandwidth available from these towers is limited and our speeds may not match what you are used to receiving from stationary Wi-Fi networks. Engaging in web activities that use large amounts of bandwidth will negatively affect the online experience of other passengers.

Are there any restrictions?
To maximize the amount of onboard bandwidth available to all passengers, AmtrakConnect blocks access to streaming media and limits file downloads to 10MB. To prepare for this restriction, we recommend passengers download any necessary large files prior to boarding the train.  In addition, AmtrakConnect utilizes a third-party web filtering service in order to restricts access to websites with objectionable content. Content filtering is not a perfect science, and can at times incorrectly block a category. We are proactively asking passengers to contact us if they feel a website has been incorrectly blocked, or have general comments about the service. Please contact us at: www.amtrak.com/contactus

Will my VPN (Virtual Private Network) be supported?
AmtrakConnect supports VPNs on Capitol Corridor, San Joaquin and Pacific Surfliner trains.

I am having trouble connecting. Who can I call?
AmtrakConnect does not offer technical support for passengers experiencing difficulty with the network. If you feel there has been a network outage, please report this to the onboard staff.  While our Conductors are unable to troubleshoot your connectivity issues, they can report the possibility of an onboard outage to an offsite monitoring service.