Safe and easy ways to make utility bill payments

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To keep our customers and employees healthy as well as reducing the risk of community spread of the COVID-19 virus, we are asking that you please conduct your business online or via the phone whenever possible.    

Ways to Pay Your Utility Bill:

  • Online at https://utilities.mesaaz.gov/app/login.jsp
  • MesaNow APP
  • Automated payment system by calling 480-644-2221
  • Payment kiosk located at 55 N Center St. just outside of the entrance doors (cash, credit/debit card are accepted)
  • Payment drop boxes located at 55 N Center St., 6935 E Decatur St. or 2425 S. Dobson Rd. (in front of the Dobson Ranch Library)

You can request your utilities to be turned on/off by calling 480-644-2221.

Also, due to the COVID-19 pandemic, the City of Mesa has suspended all non-payment disconnects for the time being.  Because of this, we will not be granting payment arrangements until further notice.  We encourage you to continue paying on your account to avoid additional late fees and potential future disconnect.   Your account number can be found on your bill.  If you get email bills, your account number can be found in the email.  You will be notified once the City resumes non-payment disconnects. 

For more information about the COVID-19 pandemic and City updates go to www.mesaaz.gov/coronavirus.

We hope you and your loved ones stay safe.

Thank you.