Pawsome Newsletter March Highlights

Cindy Lou

Hello Subscriber,

When I joined MCACC roughly seven months ago, we started planning many projects to benefit the shelter based on our department goals. This past month, we were able to wrap up some of our constructions projects. We believe that the look and feel of our shelter needs to be an inviting place for people to want to visit. That’s why we've been working hard at making important facility improvements so that our environment is a welcoming place for customers, staff, volunteers, and our partners.

Our improvements also make it safer for the pets in our care by increasing access to walking paths and play yards. The shading structures along the sidewalks and yards provide relief from the hot Arizona sun, so our staff and volunteers can walk and take dogs to play without direct exposure. We also replaced turf in our play yards, added barrier shading and completed paver installation that helps with drainage and makes it easier for our staff to clean the outdoor kennels.

I am proud of all the enhancements we have implemented, and I am looking forward to a safe and happy spring at MCACC. To hear a bit more about myself and to take a look at what we've been up to, click on the image below. 

Thank you for your continued support.

Robyn Jaynes, DVM

ACC Video

Life-Saving Surgery 
As the scope of our care increases in demand, we are fortunate to have dedicated, experienced staff that can manage the volume of shelter pets that need medical attention. Our veterinarians provide individualized care based on the best interest of each pet. Medical judgements are based on evaluating the individual animal as a whole, balanced with the internal and external resources that are available, to determine the care for each pet.

Cindy Lou came in as a stray picked up by our Field team on a Friday evening. She arrived emaciated and appeared to have a serious medical issue. After a full examination the following morning by Dr. Hilde, our chief veterinarian, it was clear that Cindy Lou needed emergency exploratory surgery to understand the scope of her illness. It turned out she had an intussusception, a serious condition where the intestine slides into an adjacent part of the intestine, blocking food or fluid. Dr. Hilde removed 30 centimeters of her bowel and then connected the remaining section. After surgery, Cindy Lou was lovingly cared for by the clinic staff, and her recovery was monitored in our clinic for over 10 days. Cindy Lou required continued medical care and needed to be carefully monitored throughout the remainder of her recovery which can sometimes take several weeks.

In many of our medical cases, our trusted partners, who have access to additional resources, come to our aid. Verde Valley Humane Society stepped in to transfer Cindy Lou to their care until she is ready to meet her forever family. You can watch our Facebook page for updates on Cindy Lou.

Photos: Cindy Lou and Dr. Hilde, DVM, DACVS-LA

Cindy Lou


You Had Me at Kibble
MCACC has secured a partnership with Hill’s Pet Nutrition’s Food, Shelter & Love program to provide a consistent, optimal diet to our shelter pets. The Hill’s mission is to enrich and lengthen the special relationships between people and their pets and their Food, Shelter & Love program helps them live that mission because they believe providing premium nutrition to shelter pets helps them be healthier, happier and ready for their new home.

Why is this important for the pets at MCACC? Having an established, premium feeding program not only aligns us with sheltering best practices, but it also provides the pets with a consistent diet and less stomach issues. Pet parents will go home with a sample food bag, which limits the pet's stress and lessens stomach upsets. Hill’s also offers additional savings and educational resources for all new pet parents. It’s a fantastic program and we’re very excited that MCACC is now one of more than 900 partners experiencing the benefits of the Food, Shelter & Love program. 

More Info = Happier Adopters!
Potential pet parents can now retrieve all the available information about a shelter pet while viewing the kennel card that is displayed on each pet’s kennel. This information can provide additional details such as behavior and medical notes, length of stay, possible notes from previous owners, and any unique characteristics. By using technology to provide better and faster access to pet information, we hope that the QR codes will lead to more informed decisions for our pet parents and better matches for our shelter pets. 

QR Codes


Celebrating Employee Appreciation Day
“Being told you are appreciated is one of the simplest and most uplifting things you can hear." Sue Fitzmaurice. Thanks to our sponsors, One Love Pitbull Foundation, East Side Elves, and Community Canine Project (CCP), in collaboration with MCACC leadership, our staff were surprised with an appreciation meal, drink, and goodies during a two-day employee appreciation event. This past year has been very challenging for everyone, especially our frontline employees that have been working throughout the pandemic to continue providing essential services to our community. This was an amazing opportunity to honor our staff and let them know how much they are appreciated for all they do.


Community Events
Our amazing clinic staff is bringing back onsite vaccine clinics for pet parents! With the help of five veterinary students and two professors from Midwestern University, MCACC recently hosted and facilitated a vaccine clinic. Each pet received a rabies and distemper vaccination, plus required licensing. Optional microchipping was also offered so the pets now have an additional tool to help ensure they find their way home if they become lost. See the Upcoming Events section below for details. 

In March, Pet Help hosted two spay and neuter clinics. Thanks to sponsorship from Fix Adopt Save and the services of Dr. Kelly’s Mobile Vet, we were able to spay/neuter, vaccinate, AND microchip 16 cats and 36 dogs. That's a lot of unwanted litters prevented, beloved pets protected from disease, and easier returns home should these pets ever get lost. Thank you to our Outreach Coordinator for organizing these events and making it possible! 

Friday Night Fosters, a pop-up event hosted at our partner Petco, on Thomas Road and 44th street, had another successful outing of bringing day fosters and foster families together to meet potential adopters. For more on our Foster program, and how you can help, please visit our website.


Helping Find Furever Families 
A huge thank you to our new partner, Community Tire Pros and Auto Repair, for their continuous monthly adoption sponsorship of ten shelter pets! The program “Community Tire Cares” highlights their 30 years of service to the community. The intent of this program is to increase pet adoptions at MCACC with an emphasis on highlighting our long-timers and helping to find them loving, forever homes. You can learn more about our next adoption promotion from April 9-11th on our Facebook page.

The Petco Foundation is also lending a big hand in supporting adoptions in our community. In March, we had 56 adoptions sponsored by Petco, during our “Change My Luck” adoption special of large dogs over 30 lbs. See the Upcoming Events section below for details on future adoption promotions. 

Don’t kit-nap kittens!
When we find a litter of kittens, our good-hearted instincts tell us to rush to the aid of these fragile felines. Thankfully, human intervention is typically not required… the best thing you can do is leave them alone and wait for mom to return! If she does not return in eight hours, here’s how you can help:


Upcoming Events and Holiday Hours

Click each event to view details. Sunday, April 4th Easter hours: 11 am - 3 pm


April 8, 22
Vaccine Clinic at MCACC


April 9-11
Let's Go Adventuring Adoption Special


April 24 
Mobile Adoption Event at Petco