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PHOENIX –
The Arizona Department of Transportation Motor Vehicle Division has added
another transaction to the growing list of things drivers can do at home to
avoid lines at MVD offices.
Customers
applying for a duplicate driver license or ID card can now print their
temporary credentials at home using plain paper. MVD has eliminated the
requirement that those credentials be printed on special blue-tinted stock used
only at MVD locations.
“There was
a misconception that the paper used by MVD to print temporary credentials added
a level of security, but that wasn’t the case,” Motor Vehicle Division Director
Eric Jorgensen said. “Making this change means people can do this from the
comfort of their home on ServiceArizona.com and MVD staff have more time to
serve people who need to visit an office. It’s one more way that MVD is getting
customers out of line and safely on the road.”
A temporary
credential, a receipt showing that the customer has applied for a duplicate
driver license or ID, is used until the customer receives the permanent
credential through the mail.
Processing
duplicate or replacement credentials is the second most common transaction in
MVD offices. Lowering the number of transactions that must be done in person
helps the division reduce office waiting times and serve customers more
efficiently.
The change
doesn’t entirely eliminate the use of the blue-tinted MVD credential form,
which will still be required for commercial driver license and permit
applications. Customers obtaining their first driver license or ID or who need
a photo update will also need to come to an MVD location.
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