Behavioral Health Specific Virtual Townhall

Dear Alaska Medicaid Behavioral Health Provider:

This is a reminder that HMS Gainwell and DBH will be hosting the first behavioral health specific virtual town hall Monday August 19^th from 3-4:30pm AKST.

Be sure to register no later than Friday, August 16^th if you have not previously registered.

Register by sending your name, agency affiliation, and AK Medicaid Provider ID to Marilee.reinhartdavieau@gainwelltechnologies.com. Registered attendees will receive meeting invitations with web conference link access prior to the start of the scheduled Town Hall.

Topics covered in this first town hall will include:

• HMS Gainwell Introduction
• Transition timeline
• Claims introduction
• EFT and EDI information
• Contact Points at HMS Gainwell
• Trading Partners and setup information
• Portal Access and Self-help (member eligibility, etc)
• Resources available to providers
• Upcoming training opportunities

Provider Training Resources

As a reminder, Alaska Medicaid offers provider training throughout the year and can be accessed by registering in the AK Provider Training Learning Management System. These sessions are hosted by a live instructor and free to attend.

Suggested generic* training classes available for Behavioral Health providers to access now include:

• Introduction to AK Medicaid
• Introduction to Health Enterprise
• Member Eligibility
• Claims Management
• Adjustments & Voids
• Appeals
• Professional Claims
• Guidelines for Record Keeping
• Arranging Patient Travel
• Care Management

You can view the training schedule on the Alaska Medicaid Provider Training webpage.

* BH specific training will be announced at a later date.

If you have additional questions you would like to add to our webpage, please contact us at mpassunit@alaska.gov with the subject line of “BH MCD Claims Transition 2024”.Click to edit this placeholder text.