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Dear Alaska Medicaid Behavioral Health Provider:
To minimize disruption to claims processing and ensure timely payment in the MMIS, it is crucial that your Provider Type 107-Behavioral Health Medicaid agency group enrollment is accurate and up to date before transitioning your Medicaid billing.
At any time, providers may review and submit their enrollment changes directly to HMS Gainwell through the Health Enterprise Provider Portal; however, the Division of Behavioral Health’s (DBH) Medicaid Provider Assistance Services Section (MPASS) is pleased to also offer the following alternatives to streamline updates of existing system information:
- Providers may schedule appointments with MPASS virtually through Microsoft Teams,
- Schedule in person appointments at the Anchorage office, or;
- Request an extract of current enrollment information and walk-through the revision guide via email.
Beginning Monday, August 5th, MPASS staff will start making calls to confirm your agency’s main point of contact and preference for initiating enrollment updates. Outreach to providers will take several weeks. If you would like to inform MPASS of your preference and contact information via email, please provide the information below to mpassunit@alaska.gov with the subject line of “BH MCD Claims Transition 2024 and (GROUP NAME)”
To: mpassunit@alaska.gov
Subject Line: BH MCD Claims Transition 2024 and (Group Name)
Body:
Group Name
MID (Medicaid Identification Number)
Contact Name and Title
Contact email
Contact phone number
Preferred method for review, (Teams meeting, email/electronic review, in-person meeting)
To ensure scheduled review sessions are productive, the following information is needed to thoroughly review each Medicaid Identification Number (MID) associated with your agency:
- Legal Group Name
- Servicing Address, Contact Name, Phone, & Email
- Billing Address, Contact Name, Phone, & Email
- Mailing Address, Contact Name, Phone, & Email
- Publication Address, Contact Name, Phone, & Email
- Affiliated Providers with affiliation begin and end dates
- Identifiers (NPI, Taxonomy, etc.)
- And Authorized Representative information (An authorized representative is an appointed official to whom the provider has granted the legal authority to enroll the provider in the Medicaid program)
Your participation is essential to ensure that your claims are processed efficiently and payment for eligible claims is remitted timely. Thank you for your attention and continued partnership in serving the behavioral health needs of Alaskans.
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