Tuesday, November 13
Everybody Sells (Rhode Island Small Business Development Center – TACO Center, 10 Abbott Park Place in Providence from 8:00 – 10:00am and is free of charge. To register or for more information, please visit www.risbdc.org or call 401-598-2702):
Get the most out of each contact with customers and prospects. Have everyone in your organization believing that “SELLING IS ABOUT HELPING PEOPLE MEET THEIR NEEDS AND SOLVE THEIR PROBLEMS” “SALES IS ABOUT PROVIDING HIGH QUALITY SERVICE AND ONGOING CUSTOMER SATISFACTION”
Audience: Broadly speaking the program is valuable to anyone in any size organization responsible for any contact with customers and prospects. Inside and outside service providers communicating with clients and prospects. Supervisors and staff who are directly responsible for customer service. Extremely beneficial for all individuals working for smaller organizations where a variety of skills and multitasking is required.
Course Takeaways…to provide “all” members of the organization with the knowledge and skills to enhance their ability to:
- Develop rapport;
- Anticipate and identify needs - solutions;
- Provide the appropriate service by “recommending / selling” the best solution;
- Capitalize on this opportunity to create “total customer satisfaction”
- Expand opportunities for enhanced business referrals and revenue growth
Wednesday, November 14
HOW TO: Explore The SBA HUBZone Program (Center for Women & Enterprise – 132 George M. Cohan Boulevard in Providence from 10:00am – 12:00pm and is free of charge. To register or for more information, please call 401-277-0800 or email firstname.lastname@example.org ):
The federal government spends over $2 billion on goods and services each year. Are you getting your share? A SBA small business certification may make the difference for your company. Join the U.S. Small Business Administration and the Center for Women & Enterprise to learn more about the government contracting certification HUBZone program (Historically Underutilized Business Zones).
8 Steps To Successful Innovations (Rhode Island Small Business Development Center – Central RI Chamber of Commerce, Slade’s Business Center, 3280 Post Road in Warwick from 9:00 – 11:30am and is free of charge. To register or for more information, please visit www.risbdc.org or call 401-598-2702):
So you want to turn your latest creative idea into a winning business venture... now what? There is so much conflicting information out there, how do you know what to do and where to begin? If these are your questions, and you want to save yourself time, money, aggravation and avoid the pitfalls, your first step is to join us for this workshop.
This information-rich, tip-filled session will fill in the blanks and address the pressing issues that separate successful ventures from those that fall by the wayside. For inventors, entrepreneurs, start-ups, creative artists, anyone with a new idea for a product or service regardless of prior experience. 8 simple tried and true steps will help you navigate through the early stage idea validation process. Includes:
• Tips, case studies, lessons learned from years of being in the trenches.
• Things you can't learn in school... but need to know before you start investing.
• Straight talk... decoding the invention development process.
• Insights into the kinds of help you need to validate your concept.
• Avoiding the most common mistakes that can prematurely doom a venture.
• How to realistically evaluate your product and prospects.
Selling To The State Of Rhode Island (Rhode Island Procurement Technical Assistance Center – 315 Iron Horse Way, Suite 101 in Providence from 9:00am – 12:00pm and is free of charge. For more information or to register, please visit www.riptac.org or contact the PTAC office by calling 401-270-8896 or email email@example.com ):
This workshop will provide a look at how to sell to the State of Rhode Island and the RI Division of Purchases. It will take a look at the rules, regulations, registration process and opportunities.
The 7 Secrets Of Overnight Success Stories: How To Get Your Business Featured In The News (Rhode Island Small Business Recovery Program – Centerville Conference Center, 875 Centerville Road, Building 2, Suite 5 in Warwick from 9:00 – 11:00am and is free of charge. To register please visit www.rismallbusinessrecovery.com or call 401-447-8000):
You’ve seen it before. A local small business receives a feature story in the newspaper, TV, the radio or the Web, and the next day it is flooded with customers. Overnight success stories are a shared fantasy of many business owners. You’ve probably wondered how your business could grow if you received a story in the news. Or perhaps you've had one or two stories in the news already, but you weren't sure how to transform your publicity into massive profits. Here’s the key: sometimes it is blind luck, but more often these businesses achieve massive success because they used a targeted public relations strategy that accomplishes two things:
A) places customer-attracting stories in the news
B) transforms that publicity into profits!
Wouldn’t it be nice to have a glowing story about your business in the news that reaches thousands of potential customers overnight and drives them to your door? Would you like to spend less time and money on advertising or marketing and more time watching your profits multiply? In this one-of-a-kind seminar, you'll learn the closely guarded secrets of these overnight success stories and know exactly how to receive the media coverage that will propel your business from “startup” to “player” status. You don't need to figure everything out alone!
Here’s a small sample of what you will learn in this seminar:
* The 5 critical elements of a compelling story that will grab the attention of local reporters and get them calling you for more information.
* The 7 Success Secrets that you can use to mine your business for story "gold" that will earn you thousands of dollars worth of free publicity and drive customers to your door.
* Mistakes to Avoid - Exactly where businesses go wrong, which wastes their time, money and effort (or worse, damages their reputations).
* Targeting - How to find the right people to contact with your story and how to avoid sending your news release into the infamous black hole.
* How to handle the surge - Exactly what to do the day before the story hits, so that you generate maximum profits from your publicity and NOT let your big break go to waste.
*And much more!
Thursday, November 15
Social Media Marketing – Holiday Marketing Ideas (U.S. Small Business Administration, City of Providence, Rhode Island Small Business Development Center, Center for Women & Enterprise - 132 George M. Cohan Boulevard in Providence from 8:30 - 10:30am and is free of charge. To register please call 401-528-4561 or email firstname.lastname@example.org ):
Social Media enables you to connect with current and prospective customers through online dialogue, and allows your customers to connect with each other and share their experience with your products or services. Attend this workshop and learn how to use online networking outlets such as Facebook, Twitter, LinkedIn and blogs to create an effective social media strategy for your business. During this workshop, you will…
* Understand the research required and steps involved in developing a social media strategy
* Learn about the major components of a social media strategy
* Determine an effective way to integrate your website into your social media strategy
* Realize how a social media strategy supports your overall business goals
In-Transition: Resume Writing/Interviewing Skills (Center for Women & Enterprise – 132 George M. Cohan Boulevard in Providence from 10:00am – 12:00pm and is free of charge. To register or for more information, please call 401-277-0800 or email email@example.com ):
Create a resume that is uniquely you. Attend this workshop and:
* explore innovative and traditional techniques in resume writing
* address interviewing skills
* hear tips and advice to help you confidently navigate that next step
Exploring Self-Employment: Pre-Venture Clinic (Rhode Island Small Business Development Center – Northern RI Chamber of Commerce, 6 Blackstone Valley Place, Suite 402 in Lincoln from 8:30 – 10:00am and is free of charge. To register or for more information, please visit www.risbdc.org or call 401-598-2702):
Are you thinking about a career change to self-employment? This clinic will provide aspiring entrepreneurs with the information needed to decide if self-employment is the right choice for them. Also learn about resources available to you through the Small Business Development Center. Participants will explore critical issues related to business planning in an interactive group setting.
The workshop provides tools and information to help participants learn:
• How to determine if you have a sustainable business idea
• Pros and cons of self-employment
• What running a business entails
• Is self-employment the right career choice for you?
• The four major forms of self-employment
• Introduction to market research and business planning
This clinic is appropriate for those individuals who are not yet in business and are interested in general information.
Saturday, November 17
How To Write An Effective Business Plan (SCORE – Providence Public Library, 150 Empire Street in Providence from 9:30am – 12:30pm and is free of charge. To register please call Ann Poulos at 401-455-8027 or email firstname.lastname@example.org and put “Attention: Ann P” in the subject line).
Monday, November 19
Effective Business Plan Writing & Finance Boot Camp (Rhode Island Small Business Recovery Program – Centerville Conference Center, 875 Centerville Road, Building 2, Suite 5 in Warwick from 6:00 – 9:00pm and is free of charge. To register please visit www.rismallbusinessrecovery.com or call 401-447-8000):
Starting a new business is a daunting task. Many questions need to be answered. Where and how will I get financing? What is my best option? Should I be registered as an S Corp or a C Corp? What information should be included in a business plan? In this FREE boot camp, David Lucier, CPA will help provide answers to these questions and point you in the right direction towards financing your dream business. David will help guide you through this process and give you the best advantage possible on your new business venture.
This seminar will help you effectively prepare a business plan and figure out the best means of financing. These topics and more will be covered in depth:
• Business Planning, Strategic Marketing Plan, Managing marketing and sales
• Capital vs. Loans
• Angel, Venture capital, friends and family, SBA, PEDC, CED, RIEDC, Private equity, other
• Entity Choice
• S Corp, LLC, C Corp, Partnership, Sole Proprietor
• Legal and other
• How to Read Financial Statements
• Six easy steps to reading financial statements
Each participate will receive a work book to organize your ideas and put them into action.
SBA’s participation or support of this event is not an endorsement of the views, opinions, products or services of any co-sponsor or other person or entity. All SBA programs or cosponsored programs are extended to the public on a non -discriminatory basis.