Family / Caregiver Educational Materials for HAIs

Family/Caregiver Educational Materials for HAIs


The Office of Healthcare Quality (OHQ) and the HHS Partnership for Patients are pleased to announce the official release of the WAVE campaign. WAVE stands for:


“W" – Wash Hands

“A”  – Ask Questions

“V”  – Vaccinate

“E”  – Ensure Safety


The WAVE brochure and wallet card are designed so that family members and caregivers can educate themselves about healthcare-associated infections (HAIs) and the steps they can take to protect their loved ones.


WAVE materials are available several ways:




For ease of access to these materials, just click on this badge.  You can also use this badge to share the WAVE materials through your own network.


             WAVE Badge


Printer – Ready Files (for reprinting): or 


CMS Product Clearance Website: Providers may access printed copies of these products by visiting the CMS product-ordering website and registering for access to these documents.  Go to*. 


*If you do not have an account already, please create one and wait 48 hours before trying to access your account after registration.  You’ll receive an email confirming that you have been approved and then can go back to the website and order  bulk copies of the printed posters (Horizontal poster– Product number 11599 or Vertical poster – Product number 11601), wallet cards (Product number 11603), and brochures (Product number 11602). 


Whether you are a healthcare provider or family caregiver, we hope that you will find these campaign materials useful. Catch the WAVE today and, if you have questions, please contact .