NQF Endorses CAHPS® Cultural Competence and Health Literacy Item Sets

Supplements to Clinician/Group CAHPS® Endorsed by NQF

 

As part of a set of disparities and cultural competence measures, the National Quality Forum (NQF) has endorsed measures from two Clinician/Group CAHPS supplemental item sets: the CAHPS Cultural Competence Item Set, and the CAHPS Item Set for Addressing Health Literacy. CAHPS surveys ask consumers and patients to report on and evaluate their experiences with health care. The measures, "have undergone a rigorous evaluation by a panel of experts in cultural competency, disparities measurement, research and medicine, and public and community health, and will help the health care community better measure, understand, and eliminate disparities across the care spectrum,” said Dennis Andrulis, co-chair of NQF's Healthcare Disparities and Cultural Competency Steering Committee.

 

To read NQF's press release, go to: http://www.qualityforum.org/News_And_Resources/Press_Releases/2012/NQF_Endorses_Healthcare_Disparities_and_Cultural_Competency_Measures.aspx

 

All CAHPS surveys are in the public domain, which means that anyone can download and use these surveys to assess experiences with care. To learn about and access the CAHPS Cultural Competence Item Set, and the CAHPS Item Set for Addressing Health Literacy, go to: https://cahps.ahrq.gov/clinician_group/