Notification to Community Residential Providers of CARE Web Changes

Developmental Disabilities Administration

March 19, 2021

Notification to Community Residential Providers of CARE Web Changes

Dear, Supported Living, Group Home, Group Training Home, Companion Home, Alternative Living and SOLA Providers, 

DSHS’ Developmental Disabilities Administration is transitioning the current CARE assessment tool from a desktop platform to web-based version beginning mid - April 2021. 

The transition will help enhance the assessment experience for clients, providers, and families by having a more thorough, well rounded conversation about the clients support needs. It will also help capture important information about the people we support in a more streamlined fashion. 

Historically, DDA assessed individuals receiving Supported Living services using a shortened version of the administration’s assessment.  Once CARE Web is implemented all clients will be assessed the same, using the entire assessment.  This enables DDA to meet Centers for Medicare and Medicaid Services requirements to assess all clients the same, document all information needed to determine service eligibility, and ensure DDA can capture all health and safety referrals for every client.

The DDA Assessment contains three sections:

  • Support Assessment - addresses supports a person needs to be successful in all aspects of life.
  • Service Level Assessment - pertains to supports a person currently needs to meet basic living tasks. 
  • Person-Centered Service Plan - compiles all information and develops a plan for the year.

The new tool will not impact the residential level, level-of-care algorithms or residential rate calculator.

Currently a group of DDA case managers are piloting CARE Web and using it for all of assessments. They report how the new assessment tool is working and provide feedback about others’ opinion of it. 

We have heard that assessments for clients living in Supported Living are taking a little longer, but believe they will get faster as case managers become familiar with the new tool. We have also heard providers have been receptive to the new requirement tool and commented that additional questions were good and made the assessment more thorough.   

Thank you for your ongoing support and dedication to help meet the needs of the individuals we serve.

Contact us for questions or feedback.