On November 10, Department of Veterans Affairs (VA) Secretary Robert McDonald sent the following message to all VA employees: In the last few months as your Secretary, I have met and heard from Veterans and family members about how we can better serve Veterans. I've also traveled to VA facilities across the country and have had the extraordinary opportunity to meet with you, the men and women who work on the front lines and behind the scenes to care for and serve Veterans every day. These opportunities have informed my thinking as we work to plan for the future of the Department. Already, more than 2,000 VA employees at 20 facilities serving 1.4 million Veterans have shared their perspectives on how we can improve this Department, and have provided insightful and thoughtful feedback about how VA should be organized to better serve Veterans. It is clear that our shared mission is important to you and your colleagues. It's also clear that you share my goal of making VA easier to navigate for Veterans. I am grateful for your contributions, and your support in this endeavor.