Acting Secretary Gibson Initiates Monthly Site Inspections Across Veterans Health Facilities to Restore Integrity to Scheduling Process

Veterans Health Administration sent this bulletin at 06/18/2014 10:02 AM EDT
VA Seal and Newspaper

Veterans Health Administration Update
VA News Releases
Having trouble viewing this email? View it as a Web page.

Acting Secretary Gibson Initiates Monthly Site Inspections Across Veterans Health Facilities to Restore Integrity to Scheduling Process
06/18/2014 01:00 AM EDT

Acting Secretary of Veterans Affairs Sloan D. Gibson today directed all Department of Veterans Affairs' (VA) Medical Center and Health Care System Directors to conduct monthly in-person reviews of scheduling practices in every clinic within their jurisdiction. Site inspections will include observing daily scheduling processes and interacting with scheduling staff to ensure all policies are being followed to deliver Veterans the timely care they have earned.