CSMS# 14-000563 - ACH Helpdesk Email Address Outage
U.S. Customs and Border Protection sent this bulletin at 10/21/2014 03:45 PM EDTYou are subscribed to ACE Portal Accounts for U.S. Customs and Border Protection. This information has recently been updated, and is now available.
10/21/2014 04:44 PM EDT
ACE Portal Accounts
The ACH Helpdesk email address, ACH-Customs@cbp.dhs.gov, has experienced an outage from October 10, 2014 through October 20, 2014 preventing emails to be received by this site. This issue has been corrected.
Trade participants should resend emails forwarded to this address during this timeframe to assure the information has been received by the ACH helpdesk for processing.
Questions should be directed to the ACH Helpdesk Line at 317-298-1200 ext 1098.
Thank you for your cooperation in this matter.
The ACH Helpdesk email address, ACH-Customs@cbp.dhs.gov, has experienced an outage from October 10, 2014 through October 20, 2014 preventing emails to be received by this site. This issue has been corrected.
Trade participants should resend emails forwarded to this address during this timeframe to assure the information has been received by the ACH helpdesk for processing.
Questions should be directed to the ACH Helpdesk Line at 317-298-1200 ext 1098.
Thank you for your cooperation in this matter.
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