Tips on How to Resolve AES Fatal Errors

fatalerror

Tips on How to Resolve AES Fatal Errors

January 19, 2016

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When a shipment is filed to the AES, a system response message is generated and indicates whether the shipment has been accepted or rejected.  If the shipment is accepted, the AES filer receives an Internal Transaction Number (ITN) as confirmation.  However, if the shipment is rejected, a Fatal Error notification is received. 

To help you resolve AES Fatal Errors, here are some tips on how to correct the most frequent errors that were generated in AES for this month.

Fatal Error Response Code: 515

Narrative:  ECCN Must be Formatted NANNN

Reason:  The Export Control Classification Number (ECCN) was not reported in the correct format.    

Resolution: The Export Control Classification Number (ECCN) must be reported in a NANNN format, where N is a numeric character and A is an alpha character. 

Verify the ECCN, correct the shipment and resubmit.    

Fatal Error Response Code: 561

Narrative:  DDTC License Number Unknown

Reason:  The License Code/ License Exemption Code reported requires a Department of State/ Directorate of Defense Trade Controls (DDTC) license number, but the DDTC license number reported is unknown in AES.    

Resolution: The DDTC license number reported must be valid in AES.   

Verify the DDTC license number, correct the shipment and resubmit.    

For further assistance, contact the licensing agency.  The Department of State/ Directorate of Defense Trade Controls / DDTC Help Desk can be reached on 202-663-2838.