Usability Testing of Bilingual Touch Screen Program

Usability Testing of Bilingual Touch Screen Program

Research supported by the Agency for Healthcare Research and Quality (AHRQ) evaluated the usability of a computerized learning program to provide breastfeeding education to Hispanic women residing in rural areas. An article describing the testing procedures and results recently appeared in JMIR Research Protocols.

Usability evaluation participants were asked to complete a set of tasks while explaining out loud what they were thinking. Acceptance of the program was measured using a 10-question Likert scale survey (System Usability Scale) and participants were asked for recommendations to improve the program. Participants were able to complete the assigned tasks without help and reported a positive experience.

You can find “An interactive, bilingual touch screen program to promote breastfeeding among Hispanic rural women: usability study,” at: http://www.ncbi.nlm.nih.gov/pmc/articles/PMC3841348/ .

Learn about AHRQ cultural competence resources on the Cultural and Linguistic Competence Topic page: http://www.ahrq.gov/health-care-information/topics/topic-cultural-competence.html.

Learn about other AHRQ health information technology resources at: http://healthit.ahrq.gov/.