Latest Jobs with Nottingham City Council
Nottingham City Council sent this bulletin at 23-10-2015 12:01 PM BST|
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3 Year Fixed Term Post To undertake self-harm risk assessments, including in school clinics, in order to identify risk and protective factors and implement brief interventions and safety plans to keep Children and Young People (CYP) safe. To develop, deliver and tailor training and workshops to a wide range of audiences regarding self-harm and suicidality to raise awareness, build confidence and skills, and provide support to front-line service providers and professionals to intervene and manage CYP. To offer consultations to professional networks and make recommendations for further support and strategies to be implemented in supporting CYP with self-harm and suicidal behaviours. To contribute to the development of high-quality resources for a wide audience of professionals to promote effective support and management of CYP with self-harm and suicidal behaviours. To be able to work as part of a small, innovative team in implementing the above and any additional tasks in order to meet the Service Delivery Plan and demonstrate outcomes. ESSENTIAL REQUIREMENTS - Relevant professional qualification, Social work, nursing or teaching, Dipsw, CSS, CQSW, QTS, RMN, NVQ 4 or above. - Substantial Direct experience as practitioner in childcare setting. - Knowledge and existing skills regarding a range of therapeutic interventions and their application to practice. - Knowledge of identifying risk, undertaking self-harm risk assessments and safeguarding. This post is the subject of a DBS enhanced check for a regulated activity For informal enquiries please contact Sharon O’Love on Tel: 0115 8764000 or email: Sharon.O'love@nottinghamcity.gov.uk An exciting opportunity has arisen for you to join our Resourcing and Reward team, based in the Organisational Transformation directorate of Nottingham City Council. Working within a small team of professionals to consider the strategic resourcing and reward needs of a large and complex organisation, the focus of the role will be external engagement with young people within the City, showcasing the many varied roles we have to offer as an employer. Raising Nottingham City Council’s profile at schools, universities and through other engagement opportunities is critical to ensure we have a workforce that represents the citizens we serve. Passionate about the difference employment can make to people; you will be a strong team player who has the energy and drive to take this growing agenda forward. The ability to analyse complex data and present this to a range of stakeholders including senior officers and Councillors is essential as is the ability to form positive working relationships with internal and external partners. An understanding of the local employment and skills challenges would be advantageous in addition to thinking of creative solutions to overcome some of these barriers. For informal enquiries please contact Rachael Morris on 0115 8763459 or email: rachael.morris@nottinghamcity.gov.uk. Work pattern – Monday to Friday 8.30am until 16.50pm To act as first point of contact within Neighbourhood Services for Commercial customers primarily via the telephone, but also through other channels appropriate to the demand. To proactively contact both new and existing Commercial customers to support commercial growth activity. To provide support for the wider contact centre where necessary customer contact activities for Citizens; identifying the needs of those customers at first point of contact and then to address that need effectively and efficiently, or else by referring the customer to the appropriate department, partner or external organisation. To support the Customer Service Team Leader in managing escalated enquiries and ensuring rotas and work distribution provide adequate cover throughout opening hours. ESSENTIAL REQUIREMENTS - Deliver excellent customer service appropriate to the needs and requests of customers across Commercial & Neighbourhood Services. - Provides the first point of contact of escalation taking over more difficult enquiries, more challenging customers and complaints. - Dealing with inbound enquiries from potential and existing commercial customers. This includes providing information about products and services available; prices and specifications, booking appointments, taking payments and resolving issues with services provided. - Provides support, guidance, mentoring and training to new staff or colleagues requiring development as and when required. For informal enquiries please contact Marc Danyluk 0115 8761671 or email marc.danyluk@nottinghamcity.gov.uk
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