Latest Jobs with Nottingham City Council
Nottingham City Council sent this bulletin at 12-10-2015 12:00 PM BST|
|
|
To be responsible for dealing with Council Tax administration and Recovery queries, primarily over the phone but also serving citizens face to face and via correspondence. To accurately administer Council Tax and maximise collection through a variety of debt collection methods. This is primarily a customer service role based on telephone services ESSENTIAL REQUIREMENTS: 1. A basic knowledge of the legislation in relation to the council tax administration & recovery 2. Ability to manage customer contact and call control effectively to ensure the customer’s needs are met whilst minimising call duration. 3. Ability to show initiative in responding to the customer requirements and taking measures to ensure that work is dealt with through to resolution. 4. Knowledge of customer care practices and procedures For Informal enquiries please contact Barry Newman on 0115 8761676 (barry.newman@nottinghamcity.gov.uk) We are seeking to appoint an MST CAN clinical support worker who has experience of working effectively with families in a community based setting, preferably families with complex presenting needs, e.g. child protection, mental health or substance abuse. ESSENTIAL REQUIREMENTS: You will be able to evidence some experience in engaging hard to reach families. You will be able to gain a clear overview of complex issues and quickly identify possible courses of action based on sound analysis of the information. You will have strong interpersonal and communication skills. This post is subject to an enhanced DBS check with Children’s Barring List Check (regulated activity with Children) For Informal enquiries please contact Sebrina Turner on 0115 8765046 or 07432592547 (Sebrina.Turner@nottinghamcity.gov.uk)
|
|
|
Top Tip: Prepare for your interview with the Council! You've opened this email, you've found the perfect job and now you need to take the next step. The first hurdle is to get an interview - so read the person specification and write your application to show how you can fully meet the requirements. You get a call. You've got an interview - Go YOU! Preparation for an interview is an absolutely key process and will often be the difference between your success and failure. Our interviewers will expect you to have a good grasp of what the Council and the service area you have applied to does! There's no better place to get the information than through our Stay Connected email newsletters! |
with family, friends and colleagues