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Welcome to the latest You’re Hired East Sussex newsletter. This issue, we look at a new training course from Sussex Coast College and a support group offered by the Youth Employability Service.

Latest news – 02 July 2015

Pledge update – only 43 pledges to go!

With just under 6 weeks left, our campaign is a little over 90% (457 pledges) towards our goal of 500 pledges to take on an apprentice – we may very well have hit our goal by the next newsletter!

Events

Let us know what you’re up to.

We would like to support your apprenticeship events where we can and create awareness about what’s going on in East Sussex, so please let us know if you have any events coming up and we’ll get the word out through our channels.

Send event details to: ethan.moore@eastsussex.gov.uk

Case studies

Award winning customer service - ESCC apprentice is nominated for an award! An East Sussex County Council (ESCC) apprentice has been nominated for an apprenticeship award by the National Apprenticeship Service. Corinne Black works in the Contact Centre for the Highways department at ESCC as a Customer Advisor apprentice. Acting as the first point of contact via calls, emails, fault reports and social media, Corinne aims to answer customer enquiries; however, when this is not possible she will escalate the enquiry onto the relevant teams to investigate. Corinne has been nominated for the intermediate level apprenticeship award because she works extremely effectively alongside colleagues, going the extra mile and taking on new responsibilities. Corinne is one of five team members that look after the Highways social media accounts, updating customers and reporting any issues that customers post. Part of this duty includes interviewing members of staff and writing information articles. Corinne said: “I have gained valuable training for my role and I have also been on several training days and visited other departments to give me a better understanding of how East Sussex County Council and the Highways Department works. “I spent a week with the Corporate Complaints team to gain an understanding of the types of complaints they receive and the reason why they are passed on from Highways and other departments.” Corinne's manager, Sharon Tomkins said: "Since joining the Customer Access Team in October 2014, Corinne has become a true asset to the team. "She provides a very high level of customer service, is one of the teams highest performers and is fully capable of carrying out all aspects of the role to a high standard, and is always keen to learn new tasks." You can find out more about the awards here: National Apprenticeship Awards

New training course offered as part of the 'You're Hired' campaign.

Sussex Coast College Hastings and Parker Building Supplies team up to offer new training course.

Talks have been underway between Parker Building Supplies and Sussex Coast College to come up with a suitable training programme since ‘You’re Hired’ was launched in March.

As a result, three young kitchen designers will start a dedicated course in September, splitting their time between Sussex Coast College and Parker Building Supplies, and five new trainees will also be joining the firm’s Trade Federation Apprenticeship scheme.

You can find out more about the new training course and the partnership here: 1066 Jobs – SCC and PBS offer new training course

Who’s backing You’re Hired East Sussex?

National Apprenticeship Service, Apprenticeships in Sussex, Federation of Small Businesses, The Alliance of Chambers in East Sussex (ACES), East Sussex County Council, Lewes District Council, Eastbourne Borough Council, Wealden District Council, Hastings Borough Council, Rother District Council, Eastbourne Jobs Hub, Youth Employability Service, Plumpton College, Sussex Downs College, Sussex Coast College, Central Sussex College, Rewards Training, Youthforce, HIT Training, JTL Training, Ixion Holdings, Abacus Training, 3aaa Training, Steve Willis Training Centres.